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Summary
More than Two (4) Years' Experience as Network and System Administration, Senior IT Support Engineer with eight (08) Months of experience of Operational and technical support, System Administration and Management reporting. (1) year and (4) months of experience in IT service Quality. (1) Year experience of IT Administration and Procurement officer.
Proven ability to develop and direct departments and groups. Above average process management skills. Skilled in leading and motivating individuals and teams. Excellent vendor Management and contract negotiations abilities.
Able to formulate and implement policies and procedures. Excellent presentation and communication skills
Projects
Experience
System Administrator
• Website development and programming
http://mitacademy.edu.my/
http://mitstem.edu.my/
http://industry4.mitacademy.edu.my/
http://freetraining.mitacademy.edu.my/
• installation and Configuration of all MIT Router and Switches
• Bitrix24 CRM configuration and training
• Exchange Server Migration to Gmail and Office 365 Exchange
• Coordinate with Google and Microsoft Teams to become a partner
• Social Media Marketing, Facebook advertisement, Google AdWords, YouTube, Animation Maker
• Email Marketing, Mail chimp, Send gird. ZOHO
• Drone Piloting
• Event marketing: Eventbrite, Peatix, 10 Times etc.
• CCTV and Networking. Datacenter Planning, Designing, Installation, and Configuration.
• Google Analytics
• WhatsApp Blasting
• Sharepoint, MS Teams, Staff HUB
• Python (Programming Language)
• Linux Server
• AWS, VMWare, Azure Configuration and Implementation
• Microsoft and Google partnership
North Regional Engineer
• Installation of Router, Switches, Riverbed, Media Converter
• Install, troubleshoot Local Area Networks (LAN) and Wide Area Network (WAN)
• Install and support VPN network Juniper (SRG, SRX etc.) and Cisco technologies.
• Troubleshoot WAN
• Installation of VDI and WESY Thin Clients,
• Install and configure layer 2 switches
• Interaction with end users to provide support regarding network related issues like connectivity with branch, other equipment on the LAN.
• Maintain, monitor, analyze and troubleshoot network equipment.
• Implement and ensure security procedures of network.
• Troubleshooting, root cause identification and problem resolution.
• Report to IT Manager, the status of all events as per the escalation procedures.
• Perform other duties as assigned by the IT Manager.
• Installation of LAN and WAN in new Branches
• Also Configure and Manager Cisco IP Phones, Avaya IP Phone
IT Network Manager
local area networks (LANs) – connecting computers within a limited area like an office or building
metropolitan area networks (MANs) – joining LANs together across a city
wide area networks (WANs) – linking systems across national boundaries
using wireless and satellite technology
assessing a client's network requirements
designing and testing plans to meet those requirements
making sure network plans are compatible with other computer systems
supervising technical staff
implementing network security measures
planning preventative maintenance schedules
monitoring and reporting on network performance and usage
managing network growth and developmentlocal area networks (LANs) – connecting computers within a limited area like an office or building
metropolitan area networks (MANs) – joining LANs together across a city
wide area networks (WANs) – linking systems across national boundaries
using wireless and satellite technology
assessing a client's network requirements
designing and testing plans to meet those requirements
making sure network plans are compatible with other computer systems
supervising technical staff
implementing network security measures
planning preventative maintenance schedules
monitoring and reporting on network performance and usage
managing network growth and development
Network and System Administrator (IT Administrator)
• Networking Protocol and managements
• Router WAN and LAN configuration
• Complete all Network Infrastructure build and Designs
• Configuration of WAN/LAN technologies
• Cisco Wireless Router and Configuration
• Configuration of Cisco Manageable switch
• Cisco Router configuration
• Configuration of KVM
• Bandwidth Managements
• All Server Roles and Feature Configuration
• DHCP, DNS , VPN ,Routing and Remote Access
• All Group Policy with Server
• Antivirus Installation through Server (Symantec Endpoint Manager)
• Webserver Configuration (IIS)
• Proxy Server Configuration TMG, ISA(Threat management gateway)
• DNS Cache Server Configuration and Implementation
• File Server
• Window Deployment services(WDS)
• Raid Configuration RAID 1, RAID 3, RAID 5
• VM machines
• HP server
• Server Harnessing
• IP CCTV cameras configuration and Management
• Managing and Helpdesk control
• EMS portal Setting and Configuration on Server
Network Engineer
IT service Quality
• Active Directory & DNS Installation Configuration & Administration Knowledge
• Wireless Networking configurations.
• Troubleshooting of computer hardware, software & networking.
• Wireless Router (APs) Installation & Configurations.
• Windows Server, Antivirus server installation and configuration.
• FILE server Managed & configuration.
• DHCP server configuration & Managed.
• Microsoft Operating Systems, windows XP. Windows 7.
• MS-Windows and Servers installation.
• Knowledge in WAN and MAN technologies.
• Virtualization (VM Ware, Virtual Box & Hyper-V).
• Hardware expertise in Laptops and Desktops.
• Systems Inventory Management Network Infrastructure Knowledge.
• Network Infrastructure Knowledge
Operational and technical support, System Administration and Management reporting
Senior IT Support Engineer
• Troubleshooting of wireless Device AP Wireless
• Troubleshooting of Cisco,Dlink, Tp-link switches
• Troubleshooting of LAN WAN environment
• CCTV Camera Troubleshooting
• Work on Thin client
