Saif - Senior Supervisor Hardware & Network / Head IT Operations - Izhar Monnoo Group

Summary

NETWORK ADMINISTRATION/SECURITY AND TELECOMMUNICATIONS
STRATEGY | LEADERSHIP | PERFORMANCE

Accomplished computer network security, system administrator and network administration
professional with experience in combining technical and business solutions to support overall corporate
strategic goals. My ability to leverage operations and technology to exceed business objectives has led
to my career growth and progression. I am looking to utilize my background in an IT leadership role with
an organization that rewards hard work, results, and success.

AREAS OF EXPERTISE

• Network Administration
• Develop Technical Standards
• IT System Administration
• Productivity and Improve
• Systems/Network Security
• Training and Development
• Team Leadership
• Project Management
• IT Infrastructure
• Plan Annual Budget
• Designing and Implement

TECHNICAL SKILLS

 Servers Side – Windows 2003, 2008, 2012, 2016, Microsoft Azure Cloud, Microsoft Dynamics
 Networking services - Telnet, FTP, DNS, DHCP, ROUTING ,NAT, HTTP, Active Directory, Microsoft ISA Server
 Cisco routers 1700/ 1800 / 2600 / 2800 series
 Cisco switches C2950 / C2960 / C3560
 VoIP – Cisco Unified Communication Manager 8.6 Basic configurations.
 Firewall - PFSense, FORTINET, Cyberoam UTM, Sophos UTM.
 LAN Technologies: Ethernet, VLAN, VTP, STP, RSTP, Ether Channel
 Cloud Computing – Cloud computing with virtualization, Installation and configuration of Virtualization solutions like Hyper V, VMware, VSPHERE.
 Mail Server and Client - Exchange Server, Outlook
 NAS Storage - QNAP
 Network monitoring tools like PRTG with NOC room, Nagios, cacti, Microsoft Network Monitor
 Digital Security System - IP-Base CCTV System, Access Control & TA, Audio Visual & Automation

Experience

Senior Supervisor Hardware & Network / Head IT Operations

Izhar Monnoo Group

May 2015 - Present | Lahore, Pakistan

 Supervise and Manage IT Support Team
 System and Network Administration.
 Administration, Installation and support of Windows Server 2003 / 2008 /2012 / 2016, Microsoft Azure Cloud, Microsoft Dynamics, DNS, DC/ADC, DHCP Management, Microsoft ISA Server, Microsoft Exchange Server, PF Sense, CYBEROAM UTM, SOPHOS UTM, Symantec Endpoint Protection Antivirus, Virtualization (VMWARE and Hyper-V),.
 Administration of Wi-Fi Internet, Wi-Fi Routers, UBNT Devices and LINKSYS PAP2T (Internet Phone Adapter/VoIP).
 Installation and troubleshooting of CRM Software, Crystal Reports and Components.
 Responsible for installation, administration, testing and troubleshooting of network, operating systems, software, routers, switches, cabling, printers, Scanners and other related network components.
 Configuring Clients Email (MS Outlook), Trouble shooting, Email backups and restore User`s Mail Box.
 Installation, Management and troubleshooting of Telephone Exchange PABX Hybrid IP Based KX-TDA 100D and KX-NS500.
 CCTV System / IP Camera System, Access Control System Installation, Management and Maintenance.
 Estimate expenses. Planning and gathering information to create annual budget.
 Manage and Coordinate with vendors to purchase and resolve the hardware and software problems.
 Manage documentation of all solutions and configuration sheets for systems, operating system, network & other software installation.
 Manage CRM-Based inventory related to hardware, software and other IT supplies.
 Manage CRM Software for IT Complaints Log.

Assistant Network Administrator

University of Veterinary and Animal Sciences (UVAS)

Nov 2011 - Jun 2014 | Lahore, Pakistan

 Network / System Administration at Windows platform, configuration, installation and implementation of Windows Server 2003.
 General tasks included: administration of computer lab, customer services, Maintenance of software/hardware in computer lab, user support.
 Maintaining the peripherals connected to the network.
 IT Technical support.
 Complaints handling, overall maintaining LOG against the network problems.

System Support Engineer

Pearl Continental Hotel (PC)

Oct 2006 - Aug 2008 | Rawalpindi, Pakistan

 Systems administration with networking support and troubleshooting.
 Supervision and Maintain the Main Distribution Frame (MDF) and Siemens 601s Exchange.
 Responsible for maintenance of all type of computer software and hardware including systems,
printers, monitors and other ancillary items attached with computer systems.
 Maintaining and supporting MIS modules running in the organization based on Oracle.
 Evaluated customer needs and proposed solutions for those needs.
 CCTV System Installation, configuration and maintenance

Sales and Marketing Executive

ARTEL Enterprises

Jun 2004 - Oct 2006 | Islamabad, Pakistan

 Sales and Marketing of computer parts.
 File management.

Technical Assistant / Customer Support Officer

Paknet Limited (PTCL)

Jul 2000 - Jun 2003 | Sargodha, Pakistan

 Installation of PRIs.
 Worked with HUAWEI ENGINEERS for up gradation of Paknet Sargodha Station.
 Assist Senior Network Administrator Paknet Faisalabad in establishing the new POP at Sahiwal.
 Installation of Analog setup at Paknet Sargodha.
 Worked with Logitech Engineers for downlinks at Paknet Sargodha.
 LAN setup for Paknet Customer Service Center Sargodha.
 Worked on DDF.
 Responsible for maintenance of Power Panel at Paknet NOC Sargodha.
 Technical Support of Internet Customers.
 Troubleshoot of Internet & E-Mail.
 Providing the online services of Paknet dealers.
 UPS Installation and maintenance.
 Worked on Paknet Billing System creates a new user accounts and recharge old user accounts.
 Prepared the Daily, Weekly & Monthly revenue reports.
 Handling the remote area dealers of Paknet.
 Managed all office records.
 Dealing with complaints of NADRA, Corporate Clients and other users