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Summary
To secure a challenging opportunity where I can utilize my skills and minimize all my abilities that fit to my qualifications, skills and experience. Experience comes from positions in high risk, remote and multicultural environments, working for multi-site organisations such as Askari Bank Ltd, Mobilink and S&P Global Pakistan Pvt. Ltd. being friendly and approachable has helped to secure high levels of employee engagement throughout my career. Confident client facing skills and diplomacy have promoted engagement with businesses and individuals to help reach targets, achieve goals and maintain high standards.
Now looking for an opportunity that will enable me to become a valued team member and utilize to share my knowledge and experience that gained through study.
Experience
Senior Analyst 1
Co-ordinate, assign and review the work of entry level workers engaged in the following duties: record keeping and filing; data entry and other activities.
Train workers in job duties, safety procedures and company policies.
Implement and update records classification and develop document inventories, classify, code, cross-reference, log and store records
Operate information retrieval systems to research and extract records according to established guidelines in response to requests
Label, prepare and transfer information files according to established records management life-cycle procedures and schedules
Evaluating work of junior and recommends improvements for them.
Promote the understanding and benefits of a positive culture through ownership, compliance and continuous improvements.
To ensure the quality of work being delivered to our clients in timely manners.
Conduct quality audits and develop quality management and quality assurance.
customer service representative
