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Bilal Akbar
Customer Support Executive
Mobilink GSM (PMCL) - Karachi, Pakistan
Experience
Customer Support Executive
Mobilink GSM (PMCL)
Jun 2016
- Oct 2016
| Karachi, Pakistan
Customer Support Executiv
Pakistan Telecommunication Company Limited (PTCL)
Jun 2014
- Feb 2016
| Karachi, Pakistan
Due to personal reason i resigned from PTCL call center karachi.
Education
Quaid-e-Awam University of Engineering, Science & Technology
Bachelors,
BCS/BS,
Bachelors in Computer Science
Advertising (Promotion
Percentage 63%
2010
Govt. Degree College
Intermediate/A-Level,
,
F.Sc Pre-Engineering
Percentage 60%
2005
GHSS Mirpur Buriro Taluka Thul
Non-Matriculation,
Matric in Science
Completed
2003
G.B.H.School Mirpur Buriro
Matriculation/O-Level,
,
Matric in Science
Percentage 70%
2003
Skills
Beginner
robotics
Beginner
SQA Team Test
Expert
Ability to Maintain Professionalism
Expert
Activity Controls
Intermediate
Admin Tasks Management
Expert
Administration Knowledge
Expert
Administrative Management
Expert
Analytical Skills
Beginner
Basic Programming
Expert
Brand Activation
Expert
Brand Advertising
Expert
Brand Awareness
Expert
Brand Awareness Programs
Expert
Brand Consulting
Expert
Brand Development
Expert
Brand Development Strategies
Expert
Brand Management
Expert
Brand Marketing
Intermediate
Brand Performance Management
Expert
Branding Ldeas
Expert
Branding Skills
Expert
Budgeting
Beginner
Business Dnvelopment Strategies
Expert
Call Handling Skills
Expert
Chat Handling
Expert
Client Dealing
Expert
Communication Skills
Expert
Computer Hardware Knowledge
Expert
Computer Proficient
Expert
Configuration Switches
Expert
Conservation Awareness
Expert
Contract Negotiation
Expert
Control Points Knowledge
Expert
Coordination Skills
Expert
Coordination Skillss
Expert
Crisis Management
Expert
Customer Interaction Management (CIM)
Expert
Customer Satisfaction Management
Expert
Customer Service
Expert
Customer Support Skills
Intermediate
Cyber Security
Expert
Data Base Management
Expert
Data Processing
Expert
Digital Business Development
Expert
Digital Marketing Analysis
Expert
Dissertation Writing
Expert
Documents Handling
Expert
Drafting Agreements
Expert
Email Handling
Expert
Email Campaign Handling
Languages
Expert Punjabi
Expert Sindhi
Expert Urdu
Intermediate English
