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Summary
Strong communication and convincing skills.
Highly motivated.
Can work under pressure.
Can complete multiple tasks at a time.
Confident.
Punctual.
Experience
Internship
International Business Internee
• Strong coordination with internal departments & roaming partners for complaint resolutions
• Ensure successful launch of new operators at all levels
• Responsible to share revenue reports & budget analysis with management for international roaming , international SMS & long distance international (LDI)
• Ensure international SMS connectivity (Outgoing & Incoming)
• Daily LDI Incoming and Outgoing traffic reporting and analysis for higher management
• Analyze LDI traffic drop & suggest management for remedy
• Drafting LDI, IB and IR processes and policies
• Implementing rates in LDI Billing System (Telarix)
