Summary

I am a highly dedicated and versatile Human Resource and Administrative Professional leveraging two years’ excellence in all aspects of administrative purposes or processes with a proven track record to execute comprehensive HR strategies across the entire organization. Demonstrated excellence in staff leadership, strategic thinking, and knowledge of HR policies. Specializes in directing complete HR generalist affairs including recruitment, staffing, compensation, benefits, employee relations, succession planning, and HR strategy. Well versed in exceptional ability to handle HR work in a professional manner. Thorough understanding of the importance of external and internal communication protocols. An experienced problem-solver with comprehensive coordinating skills, and expediting all human resource functions from planning, development, and metrics to full team leadership and team building. Highly effective communicator with proven ability to build long-term relationships with internal and external customers by establishing a high level of confidence and trust.

My key skills include HR Policies & Procedures, Cash Handling, Record Keeping, Problem Solving, Office Administration, Strategic Planning, Continues Process Improvement, Communication Skills, Banking Operations, Customer Service, Punctuality & Time-Keeping and Microsoft Office

Currently I am engaged with Serena Hotels, as a Reservation Officer, where I quickly respond to calls and queries regarding the hotel's services, charges, travel directions, dining facilities; provide guests with room keys, and accurate credentials; take payments and reservations over the telephone. Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles.