Summary

My objective in the work life is to learn new things and combine them with the knowledge and experience I have gathered earlier. This way I can expand my expertise so that I can do even more challenging and interesting new tasks and advance my career.
Kind regards,
Abid Khan.

Experience

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Ground handling agent
Qatar aviation service. Qatar airways.
May 2018 - Present | Doha, Qatar

Facilitate costumer.

Porter .

Deliver baggage.

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Customer service representative /Live chat agent
Foodpanda office (food and beverage company )
Jan 2017 - Apr 2018 | Karachi, Pakistan

Key Responsibilities
1:Correspondence and facilitate Customers through Email, Web chat, and Phone.
2:Relationship with Customers in term of 3:follow up & update.
Making QA calls.

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customer support representative
Ufone
May 2015 - May 2016 | Karachi, Pakistan

Key Responsibilities
Obtains customer information by answering telephone calls .
Making Out bounds calls to customers who have questions or concerns related to Our products.

Software
Can Operate SAP, CRM and Cares

Additional Responsibilities
Also apart of different Campaign And BPO Projects Like AdamJee Insurance, PTCL Directory, KFC, Prime Minister Health Program and K- Electric.
Up selling bucket and VAS.

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sales man
Calltronics-Mashrique Centre
Sep 2012 - Mar 2013 | Karachi, Pakistan

Education

University of Karachi
Bachelors, Bachelors in Arts, ‎
International Relations, Political Science, Sociology
Percentage 61%
2018
Apex Educator
Diploma, C.I.T‎
Data bases, programming and networking
Completed
2011
Crescent Degree Science College
Intermediate/A-Level, , FSc (Pre Medical)‎
Biology
2011

Skills

Intermediate Commission Structures
Expert Computer Skill
Expert Conservation Awareness
Intermediate Funds Management Skills
Intermediate Handling Assignments
Intermediate Islamic Finance
Intermediate Vape Knowledge

Languages

Expert Urdu
Expert English
Expert Pashto