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Zubair Shafiq
Customer Support Officer.
Faysal Bank Limited - Multan, Pakistan
Summary
- To acquire productive work experience in the practical field and to be part of good environment, that makes effective use of my potential and make my contribution towards achievement of organization’s goals.
Experience
Customer Support Officer.
Faysal Bank Limited
Sep 2017
- Nov 2018
| Multan, Pakistan
1-Resolve Customer Complaints via mail,email,social media or Phone.
2-Use telephone to reachout to customer and verify accounts information.
3-Greet customer warmly ascertain problem or reason for calling.
4- Cancel or upgrade of accounts.
5-Advise of company information.
6-Place or cancel orders.
Education
Allama Iqbal Open University (AIOU)
Masters,
Masters in Business Administration,
B.COM
Banking & Finance, Economics and Finance
Grade A
2020
Skills
Intermediate
Ability to solve problems, Group working
Languages
Intermediate English
