Summary

customer services  manager (mobilink microfinance bank limited) 


Operation manager at KHUSHALI BANK (kot radha kishan)


Tameer Micro Finance Bank Ltd. (Sahiwal) Position Operation Manager. 2008 to 214


Responsibilities Monitor the bank accounts, Prepare necessary documentations to keep ready branch for internal and external audit. Control and monitor procedures of three financial centers Pakpattan, chechawatni,Arif wala fc working under branch. Monitoring, Assisting Maintenance Disbursed Records System. Bank Account Records. Monitoring the process of account opening documentations. Supervisory role in process of cash movement cash handling Testing the controls over petty cash, arrangements of stationary. Arrangement of Funds for branch cash management. Produce different Financial reports showing progress and financial sustainability.Participated in different Trainings conducted by Tameer Bank. achieved Recognitions for best performances. 2009 to 2010 Operation Assistant Tameer Bank Sahiwal Sale Center Supervisory roll in all operations activities Account opening ATM handling Cheque book handling Receipts payments of loan / installments Record keeping of disbursal and recoveries Administration 2008 TO 2009 CASH OFFICER Principal Responsibilities Back up of OM (Operation Manager) in absence of OM. Keys Custodian Undertake payments and deposits for the bank customers as per the system within assigned limits Ensure compliance with Prudential and other regulatory instructions. Accept inward and outward clearing instruments and process on the system accordingly. Physical return of bad cheques Undertake Pay Order / Demand Drafts input and issuance When assigned. All tax liabilities for the customer need to be applied/executed and reconciled. All cheques sent for clearing/collection must be endorsed. On a weekly basis reconcile Credits received against cheques sent f/p/div/p

Projects

IBP

Experience

Company Logo
CSM
Mobilink Microfinance Bank Limited
Mar 2021 - Present | Lahore, Pakistan

customer services manager at mobilink microfinance bank limited

Company Logo
Operation manager
Khushhalibank limited
Mar 2015 - Feb 2021 | Raiwind, Pakistan

Company Logo
Operation manager
Khushhalibank limited
Mar 2015 - Jan 2021 | Kot Radha Kishan, Pakistan

supervising branch opertions 
branch administrtions
selling non funding products
selling secured loan to walk in customers
selling liability products

Company Logo
Operations Manager
Tameer Microfinanace Bank
Mar 2008 - Jul 2014 | Sahiwal, Pakistan

Company Logo
Cash Officer
Kashf Foundation Lahore
Sep 2005 - May 2007 | Sahiwal, Pakistan

Education

University of the Punjab
Bachelors, , B.Com‎
Accounts, Audit and Finance
Percentage 67%
2004
PBTE Lahore
Diploma, D.Com‎
Accounting & Finance
Completed
2002
pbte
Intermediate/A-Level, , D.com‎
Percentage 71%
2002
BISE Lahore
Matriculation/O-Level, , Matric in Science‎
Science
Percentage 65%
1999
BISE
Non-Matriculation, Matric in Science‎
Completed
1999

Skills

Expert Accounting Database Command
Expert Accounts Administration
Expert Admirative Assistance
Expert Aesthetic Procedures Knowledge
Expert Analytical Skills
Expert Bank Management
Expert Bank Reconciliation     
Expert Bank-Consumer
Expert Banking
Expert Branch Banking
Expert Branch Management
Expert Branch Operations
Expert Branch Support
Expert Branch Support.
Expert Client Followup
Expert communication business
Expert Concept of Operations
Expert Configuring Software
Expert Conservation Awareness
Expert Cross-Cultural Communication Skills
Expert Customer Analysis
Expert Data Access
Expert Data Extraction
Expert Data Mining
Expert Database Management 
Expert Experienced in Sales and Rate negotiations
Expert Financial
Expert Financial Statement Analysis+
Expert Fluent in Coordiantion
Intermediate Front Desk Tasks
Expert Global Cash Management
Expert Handling Assignments
Expert Individuals / Consumers
Expert Lab Equipment Maintenance
Expert MIT Knowledge
Expert Operational Tasks Handling
Expert Operations Control
Expert Operations Development
Expert Record Keeping
Expert Relations Management Skills
Expert Risk Assessment
Expert Sales Audit
Expert Security Principles
Expert Social Welfare Management
Expert Spreadsheet Navigation
Expert Stock Control
Expert Sweeping Knowledge
Expert Talent and
Expert Telephone Skills
Expert Teller Services

Languages

Expert Urdu
Intermediate English