Summary

Seeking an opportunity where I can find my way to profession life and can polish myself while working in your organization and can work for betterment. Also having a proven record of contributing to the profitability of previous employers by generating income and revenue growth.

Projects

Careem Captain Verification

Experience

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Product Manager
International Credit Information Limited (ICIL)
Feb 2020 - Present | Karachi, Pakistan

Responsible for managing all verification products, coordinate with Supervisors and project coordinators to ensure that all verifications are completed accurately and in a timely manner.
Interact with Bank Management regarding assignments and other issues: interact with management at NBP and other similar clients to provide debt collection assignments and other related issues.
Execute strategies that help in successful implementation of Recovery Policy.
Ensure & strive hard that recovery targets are met as set by the Management / Board.
Ensure process improvement / efficiency in collection / recovery process in order to contribute towards profitability.

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Assistant Manager Operations
GCS (Pvt.) Ltd
Apr 2019 - Feb 2020 | Karachi, Pakistan

Responsible for receiving data and sending status after compilation of Operational work.
Coordination with Service providers and building strategies for improvement of operational work.
Build strong Relationship with customers. And convert these relations in long term profitable business relations.
Updates COO by consolidating, analyzing, and forwarding daily action summaries.

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Project Supervisor ( Verification)
DNB-ICIL
Mar 2017 - Mar 2019 | Karachi, Pakistan

Develop and implement project work plans and review as appropriate to meet changing needs and requirements.
Conduct quality control for work.
Evaluate project and recommend report to identify issues and opportunities to improve performance going forward.
Interact clearly, constructively and positively with all organizational departments to ensure projects are completed effectively and with minimal disruption to planned events.
Participate actively as projects team member to improve department efficiency, reduce costs and assist in improvement of product through customer experiences.

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RMS Officer
DNB-ICIL
Sep 2014 - Apr 2017 | Karachi, Pakistan

• Dealing with high potential customers
• Resolve each and every inquiries
• Contact customers and prospects to arrange appointments
• Maintain customer records
• Provide monthly projections to the line manager.
• Interact with customers to provide information in response to their inquires / quires about products or services and to handle and resolve complaints
• Relationship Manager for Non-Banking customers

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Admin Officer
The Business Consultant
May 2012 - Apr 2014 | Karachi, Pakistan

Education

Institute of Business & Technology - BIZTEK
Masters, Masters in Business Administration, MBA‎
Banking & Finance
CGPA 3.5/4
2017
University of Karachi
Bachelors, Bachelors in Commerce, B.Com‎
Banking & Finance
Percentage 56%
2014
Professors Public Collage
Intermediate/A-Level, , F.Sc Pre-Engineering‎
Percentage 52%
2010
Islamia Model High school
Matriculation/O-Level, , Matric in Science‎
Percentage 59%
2006

Skills

Intermediate Financial Risk Management
Beginner Knowledge of Spreadsheets
Intermediate Relations Management Skills
Beginner SPSS
Expert عمليات خدمة العملاء

Languages

Expert Urdu
Intermediate English
Intermediate Pashto