Sales Enablement Zones, LLC WA, USA & Islamabad Pak Dec 2021 - Now (1 year+)
TRAINING DEVELOPMENT | MICROSOFT CSP PARNTERHSIP ENABLEMENT – APRIL 2023 ONWARDS
Throughout my work at Zones, I had the privilege of handling a diverse range of responsibilities, spanning from partner-focused enablement to sales
enablement, training development, onboarding, instructional design, content development, e-learning, and training facilitation. My training project campaigns success made it clear that I made significant contributions across these domains, helping to empower teams and drive performance.
Sales Enablement:
• I championed Sales Enablement in domains of Onboarding, Training, Partner Enablement and Content Development
• I mentored Junior Sales Trainers and Cloud Enablers.
• Acted as a liaison between Sales and supporting departments, facilitating Revenue Analytics through LMS and CRM reporting.
Learning & Training Development:
• I revamped the New Hire Sales Training Bootcamp and created Cloud Training Enablement from scratch.
• I played a pivotal role in launching the Zones Sales Academy, focusing on ongoing learning for post-bootcamp training for 1 year.
• Conducted Training Need Analysis, implemented the ADDIE model, and measured Training Performance and Results.
• I focused on talent development for new hires and seasoned Account Managers, Advanced Technology Executives, Client Executives, and 
Account Directors.
• Implemented 70/30/10 training methodology, 30/60/90 post training follow ups, Kirkpatrick Evaluation model
• Emphasized Adult Education, learner styles, and learning journeys.
New Hire Training & Onboarding:
• My primary objective was to facilitate Sales Enablement by ramping up monthly new hire recruits in Pakistan and supporting tenured staff in 
the US and Netherlands.
Partner Enablement:
• I Spearheaded the Microsoft Cloud Solution Program: the analysis, design, development, delivery, and evaluation.
• Collaborated with elite partners such as Microsoft ofr Surface, Apple, Dell, Lenovo, HP, Intel & assisted in Product & Partner trainings.
Instructional Design:
• Supervised Junior Instructional Designer and made Cloud Training decks
• I collaborated with the instructional design team in the US to create content toolkits, scripts storyboarding & videos
• Utilzied ADDIE model for the Cloud Enablement Training Programme Development and ZBaaS
• I assisted with SoPs, Playbooks, Toolkits for M365, Cloud & Software, and Q/As.
• I designed decks for preexisting content using various digital tools such as Prezi Video, Video, Canva, and PowerPoint.
Content Development:
• I facilitated content creation, including simulations, coaching, SoPs, Playbooks, Toolkits, Scripting, Storyboarding, and Voiceovers.
• Assisted with Sharepoint content integration for Sales & Training collateral.
E-Learning:
• I contributed to E-learning videos, Knowledge Checks & Quizes.
• I assisted with Knowledge Base Management on our Absorb LMS, including content review and audit

Our primary objective is to facilitate Sales Enablement. I cater to training of new hires or seasoned tenured Account Managers, entering the IT Marketplace. My job is to simply ramp up the recruits.
I deliver training in solutions for Workplace Modernization, Data Center Management and Technical Services. Facilitating simulation & 1on1 coaching
I regularly collaborate with our elite partners and assist in Product & Partner trainings from Microsoft, Apple, Dell, Lenovo andmore.
Also assisted and trained with SoPs, Playbooks, Toolkits and Q/As.
I also designed the decks for preexisting content with more digital touch using Prezi, Video, Canva and PowerPoint.
Also conducted training on technical and professional services along with digital tools, Microsoft and Cloud solutions.
Guide new hires to learn through Learning Management System courses and videos then facilitated Q/A sessions.
Trainings delivered by modes in training room and virtually online via Microsoft Teams.   As, I am also the training ambassador for Microsoft Teams.

We helps young professionals from Academics to Career Transition via Counselling, Resume support and personal branding.

My primary responsibility is to ensure the coordination with different internal & external stakeholders, the quality of the implementation, the adequacy of the technicians & tools, accurate acceptance, smooth deliveries & compliance to contractual SLAs & important metrics according to the customer’s network particularities & requirements.
Tasks• I manage end-to-end delivery of integration activities for specific customer, IS/IT infrastructure & application operations & assist the team in day to day operations.• I make sure that all contractual MS deliveries are fulfilled towards customer.• I steer control & lead the interaction with the Delivery Organizations.• We configure & provision resources to provide customers with requested services in a timely and accurate manner• I act as SPOC for customer escalation & operational issues/critical metric/performance deviations & critical/major incidents.• I ensure proactive problem management & preventive maintenance activities execution to avoid/reduce service disruptions.• I am responsible for SLAs/important metrics management & related sign offs.• Inshort, I am simply responsible for overall performance, quality of delivery, supplier management, customer satisfaction, SoW Implementation & excellence in service delivery.

AwanTech is a startup, for top-notch online marketing, sales support, and customer services in the US, Ca, and the UK.I am a member of the Executive team: we built Awan Technologies from scratch from name, logo, location & recruited employees and forged a team.Recruitment- Talent Pool Management & Talent Acquisition- Recruited a team of 50+ employees - Job Postings, Screenings & Interviews for over 300 applicantsTraining & DevelopmentWeekly Job Postings online & platforms, Interviews & Hiring- Orientations- Accent, Sales, Communications & Soft Skills Trainings - Monitoring Quality & Assurance on Call for about 30 agents- Designed & Set up Q/A SOP- Feedback Sessions and Refresher training for existing employeesTraining Content- Sales Management- Communication Skills- Soft Skills- Product Specific TrainingBusiness Development- Also catered to client development and commenced multiple campaigns for the US, UK, and Ca. - Customer Support and Sales service to industries such as real estate locally and in Canada, Pride, and Future Planning in US/UK.Social Media Marketing- I cater to our social media channels. Content Design and Deliver. I work on increasing reach for brand impressions regarding Employer Branding, Business & Campaign acquisition and recruitment.

Cross Sell
Up Sell
Revenue per customer
Conversion Rate

Web Development and Consultancy

Sales visit to Industries for General Electric portfolio

IGCSE Physics and Science Coordinator