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Summary
To work in a dynamic organization where I can elevate my professional skills and abilities. Intend to build a career with leading corporate of hi-tech environment with committed and dedicated people, which will help me to explore myself fully and realize my potential, willing to work as a key player in challenging environment.
Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs
Projects
Experience
Client Account Manager
 Foster positive relationships with our customers as their primary point of contact
 Help clients implement services and plan projects effectively
 Ensure that contract terms and conditions are met
 Manage invoices and bills for assigned customers
 Identify up selling and cross-selling opportunities
 Address customer issues with speed and efficiency
Work with sales teams to generate new business
 Prepare reports on project performance
 Work with Marketing department
 Handling social media, whatsapp ,email and walk in.
Handling all sales and marketing activitiesÂÂ
Teacher
Responsible for planning effective lessons and preparing resources which have clear teaching aims, objectives and learning outcomes. Also in charge of advising and co-operating with the Head-teacher and other teachers on the preparation and development of courses of study, teaching materials, teaching programmed, methods of teaching and assessment and pastoral arrangements.
CSR
Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs.
