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Muhammad Afzaal
Customer Support Executive/ Credentialing Executive/ RCM / AR
Zenith Assistance, A US Based Healthcare IT Company - Rawalpindi, Pakistan
Summary
I consider myself a responsible, creative, with initiative and punctuality, I accept with pleasure the challenges and goals that your organization could assign me, with good handle of the interpersonal relationships, ability to work in teams, ability to work under high pressure, so as to solve problems efficiently and achieve the goals set by the company and my work group.
Experience
Customer Support Executive/ Credentialing Executive/ RCM / AR
Zenith Assistance, A US Based Healthcare IT Company
Dec 2020
- Present
| Rawalpindi, Pakistan
Billing Executive
Bellmedex
Jan 2019
- Dec 2020
| Rawalpindi, Pakistan
Account Manager Ops
MTBC
Mar 2018
- Oct 2019
| Rawalpindi, Pakistan
CSR
Ovex Technologies
Aug 2014
- Dec 2014
| Islamabad, Pakistan
Guide and help the users of our application. Also told them functionality and features of our application.
Education
PMAS arid agriculture university
Masters,
MSc,
MSC
Computer Science
2018
Quaid-i-Azam University
Bachelors,
BSc,
BSc
Mathematics Statistics Computer
2015
FBISE
Intermediate/A-Level,
Intermediate in Computer Science,
I.C.S
Mathematics Statistics Computer
Percentage 50%
2012
FBISE
Matriculation/O-Level,
Matric in Science,
Matric In Computer Science
Science
Percentage 55%
2010
Skills
Intermediate
Quality Assurance
Intermediate
Trouble shooting
Expert
Writing
Beginner
Business Strategy
Beginner
CCTV handing
Intermediate
communication
Intermediate
Excel
Expert
Excellent knowledge of word process
Intermediate
Excellent market and selling skills
Intermediate
ICD-10
Intermediate
marketing and sales representative or relevant
Beginner
Presentable
Intermediate
printer etc.) - Knowledge of office management
Beginner
selling to customer needs
Intermediate
- Proven experience as front desk representative
Expert
40 WPM
Beginner
Academic Database Management
Beginner
Accounting+
Expert
Accounts Administration
Intermediate
Accounts Receivable Command
Intermediate
Accounts Software Command
Expert
Admistartive Assistance
Beginner
Adobe Creative Suite
Beginner
Adobe Illustrator
Beginner
Adobe in Illustrator
Beginner
Adobe Photoshop
Intermediate
Analysis of Information
Intermediate
Analytical and Logical Thinking
Intermediate
Analytical Skills
Intermediate
ASP.Net
Beginner
ATS Knowledge
Intermediate
Aviation Industry Knowledge
Intermediate
Aviation Regulation
Intermediate
Billing Knowledge
Beginner
Business Dnvelopment Strategies
Intermediate
Call Center Development
Beginner
Cargo Handling
Intermediate
Cash Calculation
Intermediate
Cash Flow Management
Intermediate
Cash Management
Expert
Claims Handling
Expert
Client Dealing
Intermediate
coaching skill
Intermediate
Committed to Customer Services
Expert
Communication Skills
Expert
Communiocationb Skills
Intermediate
Computer Application Command
Expert
Computer Literacy & English Communication.
Intermediate
Computer Network Operations
Expert
computer operating and Spanish speaking
Languages
Expert English
Expert Punjabi
Expert Urdu
