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Muhammad Shafqat
Systems Engineer
Interactive Convergence - Islamabad, Pakistan
Summary
IT Support, hardware software, applications trouble shoot,Os installation and configurations.
Experience
Systems Engineer
Interactive Convergence
Oct 2009
- Present
| Islamabad, Pakistan
Active Directory/DNS/DHCP/WSUS Administration,Vmware,VDi administration,Hardware Servers Installation,Troubleshooting,Documentation,help Desk IT Support,Windows Servers(2003R2/2008/2008R2/2012/2012R2)Windows XP/7/8/8.1/10)Antivirus Administration / End User IT Support/Printer Scanner WiFi Installation and configuration.Data Center Duties and NMS Monitoring, NOC Duties on Client Projects on Temporary basis,Virtulization,SUN,IBM,DELL,Huawei,Inspur Server installation and configurations.
Education
University of Azad Jammu and Kashmir (AJK)
Bachelors,
,
Bachelors in Arts
English+Political Science
Grade B
2007
Skills
Intermediate
Active Directory Administrator
Intermediate
Antivirus
Expert
Client Site Deployments
Beginner
Computer Hardware/Computer Software
Expert
Customer Service =
Intermediate
Data Center Duties 24x7
Intermediate
Data Distribution Analysis
Intermediate
ERP Application Trouble Shooting
Intermediate
Group Policy Management
Intermediate
Help Desk IT Support
Expert
HMS Troubleshooting
Beginner
Installation and Software Configuration Skills
Intermediate
NOC Engineer Mini Data Centers
Expert
ON Call Solutions
Beginner
Online Support(Team Viewer/Skype/RDS)
Expert
Princter/Scanner Installation & Sharing
Expert
Relations Management Skills
Beginner
Software Applications Support
Intermediate
Training (HMS-CMS-ERP-IMS) Applications
Expert
Trouble Shoot Windows Related Issues
Expert
VDI Administrator
Expert
Vmware(Virtulization)
Intermediate
Windows 7/ Windows 8/Windows 8.1
Expert
Windows Servers
Intermediate
WSUS
Languages
Intermediate Punjabi
Expert Urdu
Intermediate English
