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Summary
Work in a progressive organization where I can use my skill and expand my knowledge-base to add value to the organization.
Experience
Relationship Manager
Building and maintaining relationships with clients and key personnel within individual customer and companies.
Conducting business reviews to ensure clients are satisfied with their products and services.
Interact with customers and respective companies to create business objectives.
Head responsibility to exceed business objectives, customer service satisfaction and account profitability.
Strong marketing research technique to build new clients for new business development.
Maintain and manage regular contact with customers.
Achieve the sale targets assigned by the company.
Increase the sales revenue of company.
Customer Care Executive
Customer’s grievance handling and Counselling for building good relationships between customers and company.
To communicate with customers effectively & efficiently.
To provide the excellent customer services while in contact with customers & handle external customer queries and requests in accordance with the SOPs.
To ensure that monthly quantity targets remain within the minimum threshold of self as per the predefined benchmarks.
To remain updated to all the current policies, procedures, promotions, products, and value added services offered by the company.
