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Summary
Enthusiastic customer service professional with 6 years’ extensive and diverse experience in the field. Highly skilled in contacting with clients & business partners by using inbound, outbound and nonvoice platforms. Securing a career in administration tasks, revenue management in a reputed organization, which appreciates the hardworking and professional approach in order to utilize my knowledge, skills & expertise for the organization growth objectives and develop my professional career in the related field.
Projects
Experience
Senior Reliability Officer
I’m working with reliability team for monitoring and handling the live rides of Careem. Cordinating with clients and business partners for daily operational work smoothly.
Email Support Executive
I have worked on a project of Careem with an Email correspondence team as an email support executive in Abacus Consulting company.
Customer Support Representative
I was worked on Telenor Postpaid Project as a customer sppourt executive on 345 (inbound calls skills) with thirdy party company of Abacus Consulting the Pakistan’s number 1st ISMS policy certified Company.
Customer Services Representative
I have worked with well reputed company of Zong CM-PAK as a customer support officer at 310 (inbound calls) and 789 (indound calls for sim activation) skills
