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Summary
A confident and reliable IT Engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator, can relate well with people at all levels and has the flexibility of working well as part of a team and on my own.
Now looking to further an already successful career by working for a ambitious and expanding company.
Projects
Experience
eBay Store Head
Managing Store
Label Making
Stock Maintnance
Leading eBay Team
Computer Administrator/Teacher
User Administration
Maintaining System
Install Softwares
Security Policies
Computer Teacher
eBay Team Leader
Leading eBay Team, Product Research, Listing
Optimization
Manage all online activity in related to traffic acquisition,
sales, conversion and reporting.
Managing the end-to-end process of product sales and
promotion.
IT Support Engineer/MITS Nestle
• Managing NPDMS (Nestle Pakistan Distributor Management System) in Center region.
• Installing and upgrading the database server and Nestle Pakistan Distributor Management
System (NPDMS).
• Controlling and monitoring user access to the database.
• Monitoring and optimizing the performance of the database.
• Backing up and restoring databases.
• Planning for backup and recovery of database information.
• Enrolling users and maintaining system security.
• Modifying the database structure, as necessary, from information given by retailers.
• Providing Training/Refresher of NPDMS software to ASM/TI/distribution staff.
• Day to day issues coordination with Area Sales Manager regarding NPDMS at the distribution.
• Testing New Application Releases and there implementation.
• Remotely/On Field Troubleshooting of NPDMS Software.
• Regular field visits of more than nineteen out stations Distribution in the Center region.
• Resolve the issues assigned with in defined SLA.
• Coordination with Nestle SAE at Nestle Zonal Office Karachi regarding up gradation and
changes in NPDMS
