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Summary
Responsible HR with extensive knowledge and experience of HR practices, recruiting, phone interview screening , selection, training , performance appraisals and labor law. Particularly skilled in
Time management
Team management
customer service
Able to take initiative and work independently
Excellent organizational skills
Proficient in MS office
Ability to multitask and prioritize work
Strong interpersonal and communication skills
Efficient
Experience
Payroll &HR Operation
Manage administrative task.
Manage employee attendance and prepare salaries .
Manage day to day HR operations.
Update employee database.
Update ERP with new and resigned employees.
conduct exit interviews and prepare their final settlement.
HR Executive
Recruiting staff - this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates.
Create and implement effective onboarding plans
Develop training and development program.
Promoting equality and diversity as part of the culture of the organisation
Measuring employee satisfaction and identifying areas that require improvement
Employee relations, including managing absence, disciplinaries, grievances and sickness.
Nurture a positive working environment
Employee relations, including managing absence, disciplinaries, grievances and sickness.
Allocate human resources, ensuring appropriate matches between personnel.
Customer service executive
Respond promptly to customer inquiries
Identify and assess customers’ needs to achieve satisfaction
Perform customer verification
Provide information about products and services
Provide feedback on the efficiency of the customer service process
