Summary

More than 3 years’ successful experience in Digital Marketing and Business
Development with recognized strengths in sales maintenance, problem-solving
and troubleshooting, sales staff support, and planning/implementing proactive
procedures and systems to avoid problems in the first place.
Possess solid SEO Strategist with a deep understanding of various marketing channels – and a proven
record of developing and executing all facets of successful digital marketing campaigns – I am positioned
to make a significant impact on your bottom line.

Experience

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DIGITAL MARKETING EXECUTIVE
Mark360 Pvt Ltd
Feb 2018 - Present | Karachi, Pakistan

Responsibilities:
• Managing all social media Clients projects and activities within the marketing department.
• Developing the marketing strategy for the company in line with company objectives.
• Coordinating marketing campaigns with sales activities.
• SEO On-Page activities
• SEO Off- Page Link Building activities
• Creating Graphic designing content.
• Creating a wide range of different marketing materials.
• Analyzing potential strategic partner relationships for company marketing.
• Creating Email Marketing Campaigns for Newsletters and Sales offers

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Digital Marketing Executive
Mamango Pvt Ltd
Mar 2017 - Feb 2018 | Karachi, Pakistan

Managing all social media Clients projects and activities within the marketing department.
Developing the marketing strategy for the company in line with company objectives.
Coordinating marketing campaigns with sales activities.
SEO On-Page activities
SEO Off- Page Link Building activities
Creating Graphic designing content.
Creating a wide range of different marketing materials.
Analyzing potential strategic partner relationships for company marketing

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Digital Marketing Supervisor
Seven Star Stay Pvt Ltd (Saudi Based)
Sep 2016 - Feb 2017 | Karachi, Pakistan

Managing all marketing for the company and activities within the marketing department.
Developing the marketing strategy for the company in line with company objectives.
Co-ordinating marketing campaigns with sales activities.
Overseeing the company’s marketing budget.
Creation and publication of all marketing material in line with marketing plans.
Planning and implementing promotional campaigns.
Manage and improve lead generation campaigns, measuring results.
Overall responsibility for brand management and corporate identity
Preparing online and print marketing campaigns.
Monitor and report on effectiveness of marketing communications.
Creating a wide range of different marketing materials.
Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
Analyzing potential strategic partner relationships for company marketing.

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Digital Marketing Executive Cum (Supervisor)
Chillyaar.com
Jan 2015 - Jan 2016 | Karachi, Pakistan

Took necessary steps to meet customer needs and effectively resolve complaint or service issue.
Recorded customer orders and repeated them back in a clear, understandable manner.
Correctly received orders, processed and responded appropriately to guest concerns.
Communicated clearly and positively with co-workers and management.
Mastered point of sale (POS) computer system for automated order taking.
Corresponding with Courier company and make possible delivery as soon as possible.
Took initiative to find extra tasks when scheduled duties where completed.

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Customer Support Supervisor
Subway D.A Office
Jan 2013 - Sep 2014 | Karachi, Pakistan

Took necessary steps to meet customer needs and effectively resolve food or service issue.
Recorded customer orders and repeated them back in a clear, understandable manner.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Communicated clearly and positively with co-workers and management.
Mastered point of sale (POS) computer system for automated order taking.
Took initiative to find extra tasks when scheduled duties where completed.

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Customer Support Executive
My Delivery Club
Dec 2011 - Jan 2013 | Karachi, Pakistan

Implemented high- impact sale and marketing initiative, resulting in increased occupancy and profitability. Implemented high- impact sale and marketing initiatives, resulting in increased occupancy profitability.
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Took necessary stems to meets customers needs effectively resolve food or services issues.
Recorded customer orders and repeated them back in a clear, understandable manner.
Resolved guest complaints promptly and professionally.
Mastered point to sale (POS) computer system for automated order taking.

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Customer Support Executive (International)
Polani Travels Agency
Feb 2009 - Nov 2024 | Karachi, Pakistan

Reservation on Saber & World-span of Airlines.
Provided cheapest Air Fare to the customer.
Identified prospective customers using lead generating methods and performing and average of 60 cold calls per day.
Developed tool to track and monitor personal sales opportunities, deal in progress and finished contracts.
Took daily inbound calls and made Air ticket reservation, faxes, back orders and credit memos for assigned accounts and clients.

Education

University of Karachi
Bachelors, Bachelors in Commerce, B.com‎
Commerce
Percentage 45%
2011

Skills

Intermediate Adobe in Illustrator
Intermediate Business Dnvelopment Strategies
Intermediate Corporate HR Department
Intermediate Digital Content
Beginner Digital Marketing Analysis
Expert Evaluating Risk
Intermediate Excellent English writing skills
Intermediate Graphic Design
Expert Handling Assignments
Expert High Networth Individuals
Expert Individuals / Consumers
Expert International Business Exposure
Expert Lead in
Beginner Marketing Email Writing
Beginner SMS Marketing
Intermediate Social Media Strategises
Intermediate Video Marketing
Intermediate الاحتفاظ بالمبيعات
Expert تقوية العلاقات مع العملاء
Expert تسويق الشركات

Languages

Expert Urdu
Expert English