- Develop and implement internal control policies and procedures to ensure compliance with regulatory requirements and manage risks effectively.- Conduct regular internal audit visits to branches to identify potential risk areas and recommend solutions for mitigation.- Monitor the implementation of operational procedures and establish controls to eliminate loose ends and prevent fraud.- Provide training to bank staff on internal control policies, risk management practices, and operational procedures.- Ensure strict adherence to SBP policies, rectify previous audit reports, and close high-risk observations to improve branch audit ratings.- Investigate incidents of fraud or irregularities and suggest actions to prevent future occurrences.- Escalate critical issues to higher levels and work towards enhancing branch audit ratings.- Maintain a positive working relationship with branch staff while adhering to operational controls.- Meet assigned KPIs by verifying the implementation of internal policies, procedures, SOPs, and guidelines issued by HO.- Visit all branches in the region after the audit to ensure the rectification of identified gaps supported by documentation.- Regularize audit observations, prepare low-scoring branches for new audits, and ensure compliance with State Bank of Pakistan Rules & Regulations.- Coordinate and provide training to branches to prevent recurring audit comments.

Certainly, here's the redrafted version of each point1. This role is accountable for ensuring smooth General Banking operations, including strict adherence to Bank/SBP regulations such as Ops Manual, KYC guidelines, SBP FE Manual, and Directives. It involves motivating staff to deliver high-quality, error-free services and overseeing branch operational functions.2. Handling routine decisions and managed exceptions, including recruitment and staff placements/transfers, to ensure uninterrupted business operations.3. Ensuring prompt filling of all vacant positions for Branch Operations Managers (BOMs) and Service Operations Managers (SOM) to prevent delays.4. Providing guidance to the team to excel in achieving both departmental and overall Bank objectives.5. Supervising operations across branches within the designated region.6. Ensuring strict compliance with regulatory requirements.7. Overseeing responses to both internal and external audits.8. Striving for time and cost efficiency within various processes.9. Conducting regular visits to branches within the region.10. Implementing robust controls to minimize high-risk observations at branches.11. Nurturing the professional growth of operations staff through on-the-job training, guidance, and recommendations for relevant seminars/courses.12. Exercising approval and control over expenses.

Regional Internal Control Manager

Area Operations Manager

Branch Operations Manager