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Summary
An accomplished Business System Analyst with over 6 years’ experience in business process analysis and modeling. Proven track record of successful work with local and overseas employers and clients. Known as an excellent communicator and facilitator with strong interpersonal skills and having strong logical and analytical approach to problem solving. Looking to join an employer to able to challenge my career and take it to next level while growing further in a multi-cultural and dynamic environment.
• BA Planning & Monitoring
• SDLC Methodologies implementation
• Requirement Gathering & Analysis
• Gap analysis & Business Strategies
• Change Request Management
• Enterprise & Risk Analysis
• Process Modeling & Redesigning
• Process Tracking & Reporting
• Requirements Elicitation
• System Usability Analysis
• Team/Project Management
• System Impact Analysis
• BA Reviews
• User Acceptance Tests
Projects
Experience
Senior Business Analyst/Product Owner
Business Analysis team lead
System Analyst
Duties and Responsibilities:
• Acting as a liaison between business owners, product managers, and technology teams to ensure smooth and effective flow of communication and requirements.
• Establish business analysis workflow, templates and standards.
• Elicit and document business requirements into functional specifications
• Consultations with users to identify, analyze, refine, and document business requirements.
• Manage and co-ordinate all aspects of business process analysis and requirements gathering to support delivery of specific business and IT Systems change projects.
• Understand and comply functional specifications with technology infrastructure and architectural requirements.
• Developing product requirements specification for new functionality and perform impact analysis.
• Develop and maintain product functional specifications for new and modified product requirements.
• Analyze and document non-functional requirements specific to product requirements.
• Responsible for taking sign-off on all functional specification documents created against client requirements and publishing it to the teams.
• Provide detailed business requirements specification presentations to developers and testers, and coordination with the SQA team to develop plans to test business and functional processes.
• Review and provide feedback for functional test cases.
• Review and provide feedback for technical design specifications and developed projects.
• Assists in enforcement of project deadlines and schedules.
• Ensure timely production of outputs to previously agreed timescales, including status reports.
• Create, update, and maintain product functions traceability with product requirements.
• Dealing with 3rd party service providers and aggregators for integration projects.
• Conduct Impact analysis meetings and responsible for reviewing and analyzing developers work as per published functional specifications.
Application Engineer/Business Analyst
Duties & Responsibilities:
•Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
•Defines and documents customer business functions and processes
•Responsible for managing and assisting projects and solutions either it’s IT based or related to any other software/hardware integration from its initial stages till its deployment.
•Working in conjunction with the sales & IT team to provide reliable solutions for all issues to assure complete customer satisfaction through all stages of the project.
•Active resource for capturing client’s requirements, designing solution against it, developing business requirement documents and communicating with developers to elaborate client’s need.
•To research and develop solutions considering latest market trends and needs.
•Primary technical resource for the field sales forces, and responsible for actively driving and managing the technology evaluation stage of sales process.
•Indulged in multiple Software-Hardware integrations, configurations, software maintenance, troubleshooting & database integrations/configurations.
•To develop compelling presentations and collaterals and present IT based & engineering solutions to customers.
•Demonstrations, pre/post sales support and installations of Zultec standard softwares at client site i.e. Zultime (time & attendance solution), ZWMS (warehouse management solution), ZulAsset (asset management solution), ZulPOS (point of sale solution), etc.
•Provide in-depth support and services to customers, sales team, and service team members during the system sales, demonstrations and installation process.
•Travel to project sites to perform start-up, integration, and training services.
•Provide status of ongoing projects and future projects.
•Anticipate and resolve customers’ issues prior to & after project deployment
System Analyst
BI and ETL Developer(intern)
•Perform ETL processes (Data extraction, Transformation and Loading) for business application.
•Worked on SSIS & SSRS with SQL server 2008(SQL Report Builder, SQL Business Intelligence Development Studio), & SAP crystal reports
