Experience

Company Logo
Pb Cross Sell
United Bank Limited (UBL)
Jan 2022 - Dec 2022 | Rawalpindi, Pakistan

I was working as pb cross sell in ubl in 2022 from jan to dec dealing in auto loan personal loan credit card

Company Logo
Contact Center
PTCL
May 2018 - Jun 2021 | Rawalpindi, Pakistan

Have experience in ptcl contact center from 2018 to 2021 in all product from sales to complaint handling as well as billing adjustment in inbound nd outbound. Also doing customer retention programme

Education

Quaid-i-Azam University
Masters, Masters in Commerce, M.COM‎
Accounts Financial Accounting, Financial Management, Management Accounting
Percentage 53%
2016
Quaid-i-Azam University
Bachelors, Bachelors in Commerce, Bachelors in Commerce‎
Marketing
Percentage 53%
2013

Skills

Expert Ability to Maintain Professionalism
Expert Ability to Promote a Positive Image
Expert Administration Knowledge
Expert Bulk Sales
Expert Call Processing
Expert Communication and Interpersonal Skills
Expert Communication Skills
Beginner Conservation Awareness
Expert Customer Relationship Management
Expert Customer Service Skills
Expert Financial Analysis
Expert Handle Stressful Situations
Expert Microsoft Office 1
Expert Microsoft Office Suite or Similar
Beginner Negotiation Skills
Expert Official Tasks Handling
Beginner Payroll Management
Expert Presentation Skills
Expert Procurement Knowleddge
Expert Quality Control Printing
Intermediate Relationship Management
Expert Reporting Skills
Intermediate Risk Management
Expert Structural Draft
Expert Telemarketing Skills
Expert Time Management
Expert Transaction Management
Expert Vendor Management Experience

Languages

Expert English
Expert Urdu