Summary

I completed my Masters in 2017 from NUML Lahore. I have 8 years of work experience in call center/telesales and 1.5 years as a typist. I have been one of the top performers and every organization I worked and got several awards for my performance.

Projects

Sale campaign at Axis Recruiment
UK Injury Claim Campaign

Experience

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Business Order Assurance Specialist
Ibex (Formerly DGS)
Nov 2020 - Mar 2022 | Lahore, Pakistan

It was a position of order manager. My task was to manage the pending orders in the pipeline and follow up with partners and solution advisors back and forth to make sure services and successfully installed to acheive customer satisfaction.

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Sales Executive
Ibex (Formerly DGS)
Mar 2018 - Mar 2022 | Lahore, Pakistan

Telecom Campaign (Selling Cable, Internet, Phone & Home Security services. I won back to back 3 times quarterly Sales Champion awards and 2 times HR Star One Award.

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2.5 years experience in customer service
Black Arrow Communication
Jan 2015 - Aug 2017 | Lahore, Pakistan

Customer Representative Officer

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Customer Representative Officer
Black Arrow Communication Services (Call Center)
Jan 2015 - Jul 2017 | Lahore, Pakistan

I have been working for Black Arrow Communication services for the last two and half year as a Customer Representative Officer. It is a UK based Company related to UK Injury Claim Campaign. my job was to make calls to clients and get information of their accident for pursuing the claim on their behalf. At Black Arrow my recognition is my integrity and my performance.
Now I have got my master degree from NUML and I\'m looking for better prospects.

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CRM Executive
Axis Recruitment Ltd.
Aug 2017 - Sep 2024 | Lahore, Pakistan

It is recruitment firm based in UK where I worked for 6 months.

Education

National University of Modern Language (NUML)
Masters, Masters in Commerce, M.Com‎
Accounting & Finance, Applied Mathematics, Finance and Banking
CGPA 3.8/4
2017
University of the Punjab
Bachelors, Bachelors in Commerce, B.Com‎
Business Administration, Accounting & Finance, Applied Mathematics
Percentage 60%
2015
BISE
, I.Com‎
Percentage 76%
2012
BISE
, Matric in Arts‎
Percentage 73%
2010

Skills

Expert Analytical Skills
Expert B2B Sales
Expert British Accent
Expert Business Development Strategies
Expert Computer Accessories Knowledge
Expert Conservation Awareness
Beginner Control Points Knowledge
Expert Cooordination Skills
Expert Corporate Training
Intermediate Debt Recovery
Expert English Communication
Expert Export Development
Expert Finance Reporting
Expert Fluent in English
Expert Fluentent in English
Expert Follow up
Expert Global Business Development
Expert MS Excel
Expert Multitasking Skills
Expert Oral Communication Skills
Expert Record Keeping
Expert Sales Skills
Expert Spreadsheet Navigation
Expert Sweeping Knowledge
Beginner Teaching Skills
Expert Training Analysis
Expert Written and Oral Communication Skills
Expert الاحتفاظ بالمبيعات

Languages

Expert Punjabi
Expert Urdu
Expert English

Companies Followed