Summary

CAREER ASPIRATION
Aspiring for a challenging position in the field of administration Management in a growth-oriented organization,where I can contribute and add values through my dedication,motivation,hard work and personal experience•


Projects

Hammad Ali Zia

Experience

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SME EXECUTIVE
Ufone GSM
Jun 2023 - Aug 2023 | Islamabad, Pakistan

We aim to serve our clients with an exceptional level of innovated Marketing services•We work closely with you to ensure and achieve the best possible result that meet our market business need•Research and analyze ufone retail sales options•Meet monthly targets•Build new relationships with Small and Medium Enterprises•Stay connected with client to identify improvements or recommend new innovation•Collect and analyze information and prepare data and sales reports.Attend workshops to learn more technical and professional skills for the job•Build and maintain professional networks•Meet with potential client to get updated results•

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Immigration Consultant
Capital Citizenship Islamabad
Jan 2023 - Feb 2023 | Islamabad, Pakistan

We are having various client to whom we educate them for Business Immigration, Skilled Immigration, & Education Immigration and counseling them and guide them for better future•We discuss random Business Information and details guide them for various options that suit them for better future•

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Sales Executive
Aarkaa Consultants
Aug 2022 - Dec 2022 | Islamabad, Pakistan

We deal with our client with advanced level of Real Estate & property services to meet their standard•We closely work with people to achieve the best possible results that fulfill the customer requirements•We have futuristic and lucrative project\'s that has now changed the dynamics of residential and real estate industry in Pakistan•We are also having a contemporary mesmirising and spectacular housing scheme of twin city•

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Real Estates Sales Consultant
Beau Monde Estates PVT Ltd ISB
Dec 2021 - Apr 2022 | Islamabad, Pakistan

We aim to provide our clients with an exceptional level of Real Estate & Property services to exceed their expectations we offer comprihencive & integrated real estates investment•We work closely with you to ensure we achieve the best possible result that meet our client\'s requirements•We deals in commercial & Residential•Beau Monde Estates is the professional real estate brokerage Firm Incorporated in Islamabad•Our brokerage is comprised of a choice of group of talented realtors led by experienced sales specialist•

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Sales Executive
Efu Life Assurance Ltd
Jun 2021 - Sep 2021 | Rawalpindi, Pakistan

Generate potential leads from business directories, digital resources, cold calling, and walk-up for prospecting•Attend meetings, seminars, and programs to learn about new products and services learn new skills and receive technical assistance in developing new accounts•Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person to be insured and to discuss any existing coverage•Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms•Maintain client renewals records and prepare reports in the event of a claim, helping customers file and receive financial compensation for their loss•

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Investment Consultant
Hashi GOC
Mar 2021 - Jun 2021 | Rawalpindi, Pakistan

To joined Hashi group of companies as a Project Manager•I feel very glad to be a part of the team•We aim to provide our clients with an exceptional level of Real Estate & Property services to exceed their expectations•Residential Estate Commercial Real Estate Construction and Building Architectural Assistance Property Investment•By using a consultative approach to selling, we will use our expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers• Meet and exceed sales targets•Successfully create business from new and existing customer accounts•Manage complex negotiations with senior-level executives•Build rapport and establish long term relationships with customers•

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Customer Services Executive
Ufone GSM
Mar 2020 - Sep 2020 | Islamabad, Pakistan

Inbound Call Center Activities resolving daily basis customer queries over the phone prioritizing a high level of customer services on the product also handling customer complaints.Customer Services,Complaints handling,Judgemental decisions,Product Knowledge,Learning and Development,Compliance & Productions,Effective Listening,Effective Learnings,Training and Development involve improving the knowledge,skills, and abilities of the individuals.Continuous training is conducted inside Ufone to improve the performance of employees•A newly hired employee is oriented so that he can get the idea about the organizational setup,so that he may feel at home•Each training session focuses on one’s interpersonal skills and includes a presentation of the rationale behind the key behaviors•These help trainees share ideas and experiences,build group identity;understand the dynamics of interpersonal relationships•

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Supervisor Team Lead
Systems Ltd
May 2018 - Dec 2018 | Islamabad, Pakistan

Worked as a team lead in FIDS services of Flight Inquiries/Announcements and telephone exchanges worked are required on 24/7/365 basis•Entering and updating the flight information data on a continuous basis in the system for display and announcement purposes Customer services representative facilitating the customer for their queries•Maintaining a daily logbook of daily operations in FIDS•Daily attendance of the staff and weekly roster•

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Branch Accountant
BRAC Pakistan
Jan 2016 - Apr 2016 | Rawalpindi, Pakistan

All Accounts And HR and Business Management Related Work Performed During Job.

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Accounts Payable
Pearl Continental Hotel (PC)
Apr 2015 - Dec 2015 | Murree, Pakistan

Maintaining Cash Requisition file,Cash Certificates files,Administrative files,HO Accounts Reconciliations files Circular files / Meeting Files Staff Release• final settlement,resignation files,staff Deployment,Transfer & joining file Approval file,audit files,Leave file,Assessment file,passbook reconciliation reports files,Monthly accounts files,Budgets file•Salary related file•

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Document Control Manager & Dispensing Optician Assistant
Adams Opticians
Jul 2013 - Feb 2014 | West Yorkshire, United Kingdom

All administrative tasks used to be performed e.g• direct customer interaction about their optician’s appointments, maintaining patient records, filling and filing GOS forms, and making separate documentation for each and every patient, pricing different lenses according to the standard, and assistance to patients•

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Supervisor.
Professional Experience – AZ News Agent (1 year)
Feb 2012 - Feb 2013 | Northamptonshire, United Kingdom

Handling daily basis customers on the till selling and refund goods and services cash and credit card selling different product and items sales & purchase using PayPal for utility bills and other miscellaneous for payments•Ordering and returning goods and services demanded from customers returning expired products inventory adjustment on systems pricing the different products•Selling magazines newspapers kid’s magazines and all other kids-related stuff•Maintain daily cash records prepare a cash receipt for daily bank records•

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Steward
Showsec International
Apr 2011 - Dec 2011 | Isle of Wight, United Kingdom

Event Management Security in the United Kingdom.

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Call Center Travel Counselor
Air Blue
Apr 2008 - Feb 2011 | Islamabad, Pakistan

Ensuring high standards of customer services, providing travel documents information,reservation and e-ticketing over the phone and front desk and taking responsibilities of administration work as well updating flights information and fares comparisons•i.e sales desk•outbound calls in case of delays or offloading for overbooking flights•keeping regular checks on the flight inventory at the ED network•Some time worked as acting supervisor in the absence of shift supervisor•coordination with different departments regarding flights in case of delays/cancellations and passengers adjustment i.e operations, sales, system support over the phone and via email•

Education

Anglia Ruskin University-Chelmsford & Cambridge (UK)
Masters, Masters in Business Administration, MBA‎
Human Resource Management, Marketing, Research Methodology
CGPA 2.0/4
2014
Government College of Commerce Rawalpindi
Bachelors, Bachelors in Commerce, B.Com‎
Accounting & Finance, Business Communication, Business Computing, Economics, Statistics, Auditing
CGPA 2.1/4
2008
Abacus Intermediate College
Intermediate/A-Level, Intermediate in Computer Science, I.C.S‎
Computer Science, Mathematics, Physics
Percentage 42%
2005
BISE Abbottabad
Matriculation/O-Level, , ‎
Biology, Chemistry, Physics
Percentage 51%
2002

Skills

Beginner Accounts Administration
Beginner Accounts Management
Intermediate Analytical Skills
Beginner Branch Support
Intermediate Business Development Process
Beginner Client Analysis
Beginner Client Relationship
Beginner Client Service Oriented
Beginner Communication Skills
Expert Computing Proficient
Expert Conservation Awareness
Beginner Cooordination Skills
Beginner Coordination Skillss
Intermediate Customer Relationship Management
Beginner Data Management
Beginner Fluent in English
Beginner Funds Management
Beginner General Office Skills
Beginner Good Communication Skills
Expert Good IT Knowledge
Intermediate Inside Sales
Intermediate Interpersonal Skills
Intermediate Interviewing Skills
Expert IT Products Knowledge
Beginner Manage Client Relationships
Beginner Microsoft Excel
Beginner Microsoft Outlook
Intermediate Monitoring & Evaluation Tools
Beginner MS Excel
Beginner Order Tracking
Beginner Payroll Management
Beginner Petty Cash Management
Intermediate Presenation Skills
Beginner Pressure Handling
Beginner Relations Management
Beginner Relationship Building Skills
Beginner Relationship Management
Beginner Sales Management
Intermediate Strong Report Writing Skills
Expert Sweeping Knowledge
Beginner Tax Accounting
Beginner Taxations Knowledge
Beginner Territory Management
Expert Trace
Beginner Vendor Management Experience
Beginner Vendor Management Skills
Beginner Xero Operating Software Command
Beginner تحليل نمو المبيعات

Languages

Intermediate English

Companies Followed