Summary

 Extensively experienced in Engineering and Technology for more than 3 years, Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services..
 Demonstrated expertise in Knowledge of electronic equipments, processors, and computer hardware and software, including applications and programming.
 Adept Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations, Monitor performance and ensure system availability and reliability.
 Effective in written/Oral Comprehension, Inductive Reasoning, Mathematical Reasoning, Problem Sensitivity, Installation, Management of Material Resources with focus on customer satisfaction

Projects

Rolling Refresh_Laptops

Experience

Company Logo
IT Engineer
Unilever Pakistan
Nov 2016 - Present | Islamabad, Pakistan

 Daily Incident/Tickets Management & Monitoring
 Asset Configuration & Assignment
 Remote Engineers Coordination & vendor coordination
 Window Installation & support
 Software installation and monitoring
 Installation and configuration of Business Object.
 Installation, configuration and Troubleshoot of SAP (Desktop Support) R1p.
 Printer basic support & Troubleshooting
 First level Network Support and troubleshooting
 Hardware & software troubleshooting
 SOP implementation & Educate the User
 Unilever Asset Management
 O365 expertise and end user troubleshooting
 efficient and swift communication.
 Maintaining and monitoring of LAN infrastructure.
 Handling IT Equipment and Distribute to Departs.
 Event Management.

Company Logo
Assistant Engineer (Data Centre)
Interactive Group of Companies
Jul 2016 - Nov 2016 | Islamabad, Pakistan

 Maintain network hardware and software, direct network security measures, and monitor networks to ensure availability to system users.
 Conduct logical analyses of business, scientific, engineering, and other technical problems, formulating mathematical models of problems for solution by computers.
 Analyze problems to develop solutions involving computer hardware and software
 Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program.
 Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
 Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirement.
 Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment
 Management efficient and swift communication .Maintaining & monitoring of LAN infrastructure.
 Administration, configuration & troubleshooting of Microsoft Windows 2003 network infrastructure technology.

Company Logo
IT Engineer
LDF
Sep 2014 - Feb 2016 | Islamabad, Pakistan

 Maintain network hardware and software, direct network security measures, and monitor networks to ensure availability to system users.
 Responsible for supporting end users in the use of various software programs and hardware platforms
 Administration, configuration and troubleshooting of Microsoft Windows network infrastructure technology.
 Configuration and troubleshooting of email system to provide a reliable internal & external communication.
 Providing day-to- day support of end user’s business applications.
 Managing IT vendors for and second level support, where applicable.
 Conduct logical analyses of business, scientific, engineering, and other technical problems, formulating mathematical models of problems for solution by computers.
 Analyze problems to develop solutions involving computer hardware and software
 Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
 Management efficient and swift communication. Maintaining & monitoring of LAN infrastructure.
 Configuration & troubleshooting of email system to provide a reliable internal & external communication.
 Managing IT vendors for and second level support, where applicable.

Education

FAST (Lahore)
Bachelors, BCS/BS, BSCS‎
Mobile Development
CGPA 2.2/4
2014
Punjab Medical College
Intermediate/A-Level, , ICS‎
Computer Science
Grade A
2009
Government College University
Matriculation/O-Level, , Matriculation in Science‎
Science
Grade A
2007

Skills

Beginner Active Directory
Beginner Android Management
Beginner Avaya IP Phone
Intermediate C#
Beginner Database Replication
Beginner Exchange Server
Beginner Fine Art Teaching
Beginner Git
Beginner GPO Managment
Beginner IOS
Beginner IP Configuration
Beginner J2EE
Beginner Joomla
Beginner Linux System
Beginner Microsoft Lync
Beginner MySQL
Beginner Oracle Knwoledge
Beginner Query Language
Beginner Unix
Beginner VMware Fusion
Intermediate WHRPP
Expert Windows
Beginner Windows Mobile Command
Beginner Windows Server
Beginner Wireshark 
Beginner WP CLI

Languages

Expert Urdu
Expert English