Summary

Versatile professional with a comprehensive skill set spanning multiple domains, including education, technology, and e-commerce. Adept at delivering engaging instruction in computer applications and various computer science disciplines while providing mentorship and guidance to students. Proficient in designing visually captivating and user-friendly websites, utilizing expertise in HTML, CSS, and JavaScript to create impactful online experiences. Skilled in managing Amazon store operations, optimizing product listings, and implementing effective marketing strategies to enhance sales and customer satisfaction. Demonstrated ability to provide exceptional customer service, resolve technical issues, and ensure seamless e-commerce experiences. Strong communication skills, coupled with a passion for continuous learning and staying updated with the latest industry trends and best practices.

Projects

Web Based Bidding Platform
Android Puzzle Game

Experience

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Network Field Engineer (Hybrid)
Nexlinx
Feb 2023 - Present | Okara, Pakistan


Installing, configuring, and maintaining network hardware, ensuring optimal functionality and performance of the network infrastructure.
Diagnosed and resolved network issues, including connectivity problems, hardware failures, and performance bottlenecks, in a timely and efficient manner.
Conducting regular network assessments and audits to identify vulnerabilities and implement security measures, ensuring the integrity and confidentiality of data transmission.
Collaborated with cross-functional teams to design and implement network solutions, considering business requirements and industry best practices.
Provided technical support and guidance to clients and end-users, addressing inquiries and concerns related to network operations and troubleshooting.
Documented network configurations, changes, and troubleshooting procedures, contributing to the development of comprehensive technical documentation and knowledge bases.

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Web Designer & Amazon VA
Freelancer
Sep 2019 - Present | Okara, Pakistan

Freelance Web Designer:
As a Freelance Web Designer, I specialize in creating visually appealing and user-friendly websites for businesses and individuals. With a strong focus on modern design trends and user experience, I leverage my expertise in HTML, CSS, and JavaScript to develop customized websites that align with clients' specific needs and brand identities. I excel at transforming ideas into interactive and responsive web designs, ensuring seamless functionality across various devices. Through effective communication and a collaborative approach, I deliver high-quality, tailored web solutions that enhance my clients' online presence and drive business growth.
Amazon Virtual Assistant:
As an Amazon Store Virtual Assistant, I provide comprehensive support to enhance the overall performance and efficiency of Amazon stores. My responsibilities include managing product listings, optimizing product descriptions, and implementing effective marketing strategies to increase product visibility and sales. I excel in handling customer inquiries, addressing concerns, and ensuring high-quality customer service to enhance customer satisfaction and retention. Additionally, I proficiently manage inventory levels, monitor pricing strategies, and coordinate promotional campaigns to drive traffic and maximize sales. With a strong attention to detail and a thorough understanding of Amazon's platform, I contribute to the success and growth of Amazon stores through my proactive and result-driven approach.

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Instructor for Amazon Virtual Assistant GNP Course
TEVTA
Sep 2020 - Jul 2021 | Kasur, Pakistan


Conducted comprehensive instruction as a Visiting Faculty Instructor for the 3-month Amazon Virtual Assistant Short Course at GTTI Kasur under the Hunarmand Nojawan Program by TEVTA.
Designed and conducted a comprehensive 3-month course on Amazon Virtual Assistance, covering various aspects of managing an effective virtual assistant role on the Amazon platform.
Developed engaging curriculum content and training materials, incorporating practical exercises and real-world examples to enhance students' understanding and proficiency in e-commerce operations.
Provided hands-on training in product listing optimization, customer service best practices, and effective marketing strategies tailored for the Amazon marketplace.
Offered mentorship and guidance to students, facilitating their transition into the virtual assistant role and preparing them for the demands of the dynamic e-commerce industry.
Evaluated students' progress through assessments and practical assignments, delivering constructive feedback to support their learning and professional development in the field of Amazon virtual assistance.

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Branch Accountant
Surmawala Electronics
Feb 2018 - Aug 2019 | Pak Pattan Sharif, Pakistan

As a Branch Accountant at Surmawala Group of Electronics, I oversaw the meticulous management of financial operations and maintained accurate records of the branch's financial activities, ensuring compliance with accounting standards and company policies. I played a key role in promoting business growth by establishing the organization as a paragon of financial transparency and accountability. Utilizing my expertise, I efficiently addressed customer inquiries and concerns, ensuring seamless and efficient billing processes. Additionally, I effectively managed inventory operations, guaranteeing optimal stock levels and timely replacement of damaged or missing products. My contributions directly impacted the branch's financial health and customer satisfaction.

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Travel Consultant cum Chief Accountant
Karwan-e-Harmain Travel & Tour Operators (Pvt.) Ltd.
Jan 2014 - Jan 2018 | Depal Pur, Pakistan

As a Chief Accountant at Karwan-E-Hermain Travel & Tours, I played a pivotal role in ensuring the meticulous management of financial operations and maintaining accurate records in compliance with accounting standards and regulations. I provided critical financial insights and guidance to the management team, facilitating informed decision-making and contributing to the overall financial well-being and growth of the company. Through the implementation of robust financial controls and streamlined processes, I successfully optimized operational efficiency while minimizing financial risks. My responsibilities also included the preparation of comprehensive financial reports and statements that provided valuable insights into the company's financial performance and aided in the development of effective financial strategies.

Oversaw the accurate management of financial transactions and maintained meticulous records of the company's financial activities, ensuring compliance with accounting standards and regulations.
Provided strategic financial guidance and insights to the management team, facilitating informed decision-making and contributing to the company's overall financial health and growth.
Implemented robust financial controls and streamlined processes that optimized efficiency and minimized financial risks for the organization.
Prepared comprehensive financial reports and statements, offering clear insights into the company's financial performance and contributing to the development of effective financial strategies.

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Lecturer Computer Science (Contract)
Professional Group of Colleges
Jun 2017 - Dec 2017 | Depal Pur, Pakistan


Designed and delivered comprehensive lectures on various topics in computer science, including programming languages, data structures, algorithms, and software engineering.
Facilitated engaging classroom discussions, encouraging critical thinking and problem-solving skills among students.
Provided mentorship and guidance to students, offering academic and career advice to foster their professional development in the field of computer science.
Developed and administered assessments, examinations, and assignments, providing timely and constructive feedback to support students' academic progress.
Conducted research and contributed to the academic community through publications, presentations, and participation in relevant conferences and seminars.
Supervised student research projects and dissertations, guiding students in their exploration of advanced topics and methodologies in computer science.
Collaborated with fellow faculty members to develop and update curriculum content, ensuring alignment with industry standards and technological advancements.
Engaged in continuous professional development activities to stay updated with the latest developments in computer science and related fields.

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Computer Instructor CA&OP Course (Contract)
Punjab Vocational Training Council (PVTC)
Oct 2016 - May 2017 | Depal Pur, Pakistan


Designed and delivered engaging lesson plans on various computer applications and office procedures, catering to a diverse range of student needs and skill levels.
Provided hands-on training in essential software applications such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
Familiarized students with fundamental office procedures, including document processing, data management, and effective communication techniques.
Facilitated practical exercises, projects, and simulations to enhance students' practical skills and problem-solving abilities in a professional office environment.
Assessed and evaluated students' progress through examinations, assignments, and practical assessments, providing constructive feedback to support their learning and development.
Integrated the latest industry trends and best practices in computer applications and office technologies into the curriculum to ensure students were well-prepared for the demands of the modern workplace.

Education

Extreme Commerce
Short Course, Amazon Virtual Assistant‎
E-commerce
Completed
2020
Corvit Systems
Certification, CCNA Routing & Switching‎
Routing, Switching, Networking
Incomplete
2016
Virtual University of Pakistan
Masters, , MCS‎
Software Engineering
CGPA 3.0/4
2015
University of the Punjab
Bachelors, Bachelors in Commerce, B.Com‎
Commerce, Business Economics, Accounting & Finance
Percentage 60%
2012
BISE
, I.Com‎
Percentage 63%
2010
BISE
, Matric in Science‎
Percentage 76%
2008

Skills

Expert Active Listening
Intermediate Adaptability
Intermediate Adminssion Management
Expert Amazon Listing
Intermediate Amazon Seller Central Command
Expert Android Management
Intermediate Client Aquisition
Expert Communiaction Skills
Expert Conservation Awareness
Expert Coordination Skill's
Expert CSS3
Expert Customer Acquisition
Intermediate Customer Engagement
Intermediate Digital Marketing Management
Intermediate E-commerce Consulting
Intermediate E-commerce SEO
Expert eCommerce Knowledge
Expert Ecommerce Listing
Intermediate Email List Management
Intermediate End to End Sales
Intermediate Evaluating Risk
Intermediate Export Development
Intermediate Key Account Management
Intermediate Language Translation
Intermediate nline Marketing
Beginner Online Lead Generation
Intermediate Persuasion Customer
Expert Product Listing
Expert Relations Management Skills
Intermediate Sales Management Consulting
Intermediate Shopify
Beginner SMS Testing
Intermediate Student Handeling Skills
Expert WHRPP
Intermediate تقوية العلاقات مع العملاء
Expert تقييم المناهج الدراسية
Intermediate عمليات خدمة العملاء

Languages

Expert English
Expert Urdu