Summary

Motivated professional with Six years experience Finance, Supply Chain, banking operations, administration, and
customer service. Proven ability to analyze business drivers, develops strategies, and grow bottom line in high growth
environments. Instrumental in formulating standard operating procedures by studying requirements, activities, and
reporting formats, assessing proposals, conducting risk analysis, and supervising documents. Highly skillful in
consultative selling and aptitude to construct and uphold relationships. Respected builder and leader of customer-
focused teams instill a shared, enthusiastic commitment to customer service as a key driver of company goal
attainment.

Experience

Company Logo
Operations Executive
PublishEx Solution Pvt Ltd
Jan 2022 - Present | Karachi, Pakistan

Preparation of Daily Disbursement Ledgers to keep an eye on numbers and observe and ensure appropriate procedural disbursement executions.
Preparation of Daily Success Ratio Report Opertor/Merchant Wise .
Handling of Reversals / Chargeback requests  
Execution of offline Disbursement request
Complaints Handling for Dispute resolutions – 1LINK / Wallets etc .. 

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Finance Officer
National Educational Network (Pvt.) Ltd.
Feb 2025 - Nov 2021 | Karachi, Pakistan

Daily Expense along with maintaining record.
 Event funds management i.e. Advance request D/A check issuance in advance & check properly.
 Advance to staff and maintain properly.
 Payment verify against of order and make acknowledgment for approval order.
 After approvals generate sale order at MS Dynamic AX 2012.
 Keep all record to be scanned and share it on demand.
 Managing inventory accuracy through monitoring of daily warehouse activities, cycle counts, stock takes and audit
of same to verify results.
 Regular communication with client and ensuring timely, accurate and efficient shipment of all customer orders.
 Conducting periodical warehouse audits.
 Optimization and maintenance of warehouse systems.
 Maintaining and issuing inventory reports, entry and exit status, dead stock reports, good age report,
consumption.

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Operation Officer
MCB Bank Ltd
Dec 2016 - Apr 2018 | Karachi, Pakistan

• Engage with customers to process financial transactions including deposits, withdrawals, loan payments, check cashing, and other routine transactions, as well as issue payment orders, demand drafts, and telegraphic transfers.
• Verify account receivables postings in daily bank statements and updating account data, prepare mailing labels and other clerical functions and ensure compliance with all internal controls and all applicable banking regulations.
• Supervise the activities of the teller operations area by conveying work, responding to questions, determining problems, helping with complex transactions and explaining policies and procedures to members.
• Perform a wide range of banking transactions in a timely, accurate, and efficient manner, ensuring superior customer service and compliance with all banking regulations, policies, and procedures.
• Identify cross-sell/referral opportunities and refer customers to appropriate staff member regarding additional products and services to meet their specific needs.

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Retail Sales Officer (RSO)
NTL Express & Logistic
Jul 2016 - Dec 2016 | Karachi, Pakistan

• Effectively developed marketing vision of nationwide transportation & logistics and delivered all key metrics for assigned relationships, including client satisfaction, retention, revenue growth, and profitability.
• Constructed strong relationships with distributors while creating new ones; functioned together to build the brand and coordinated the Sales and Marketing functions promoting and selling products for the company.
• Efficiently supervised all business development operations of the organization and delivered first rate support and advice to direct and indirect sales and marketing teams to achieve targets and raise business.
• Achieved sales and profitability targets, training, sales strategies and plans while growing profits and market share, delivered solutions to deal with escalate issues as well as establish sales and service objectives.
• Sustained high level of professionalism, integrity, customer satisfaction and sales growth by utilizing a diversity of marketing methods; addressed needs and requests, adhered to customer service standards and protocols.

Education

University of Sindh
Masters, Masters in Commerce, ‎
Accounting & Finance, Commerce
2020
Aptech Computer Education
Diploma, Diploma In Information Systems Management‎
Information Technology
Completed
2016
University of Sindh
Bachelors, Bachelors in Commerce, ‎
Accounting & Finance, Commerce
2016
Sindh Board of technical Education Karachi
Diploma, Diploma in Computer & Business Management (DCBM)‎
Computer And Business Management
Completed
2015
Govt College Hyderabad
Intermediate/A-Level, Faculty of Science (Pre-medical), F.Sc Pre-Medical‎
Chemistry, Physics
Percentage %
2013
Govt Seth Kamal Uddin High School
Matriculation/O-Level, Matric in Science, SSC‎
Chemistry, Physics
Percentage 68%
2011

Skills

Intermediate Banking & Financial Services
Intermediate Banking Operations
Intermediate Front Office Support
Intermediate Japanese and Korean Language Proficiency
Expert Turbine Monitoring
Intermediate تقييم المناهج الدراسية
Intermediate عمليات خدمة العملاء

Languages

Expert Urdu
Intermediate English

Waleed Contacts

Adeel Ahmed Qureshi
Tide Water Marine International Inc. K.S.A