Summary

Seeking to develop strong reputation in Industry through professionalism,
dedication and hard work, and exploring opportunities for mutual growth and benefit.

Experience

Company Logo
CRM Executive
Jaffer Brothers (Private) Limited
May 2016 - Present | Karachi, Pakistan

Effectively administer customer complaint of two major departments in JASPL. Customer Portfolio management on dedicated CRM software. Implementing strategies for better customer relation and customer queries management.
Provide Support in the enhancement and up-gradation of JASCRM for better and swift functioning.
Acquiring information from variable sources for developing and circulating MIS reports of variable aspects.
Providing analytical support in data management, processing and representation for different marketing surveys

Education

University of Karachi
Bachelors, Bachelors in Science, BS in Agriculture and Agribusiness Management‎
Supply Chain Management, Marketing and Agribusiness, Human Resource Management
CGPA 3.6/4
2015

Skills

Beginner Data Management
Beginner Handling Assignments
Intermediate رعاية العميل

Languages

Expert Urdu
Intermediate English