Ensure Compliance of Internal, external audit, and SBP Exceptions.
Rechecking of Daily vouchers for different exceptions after the initial ticking of supplementary sheets by Cash Officer.
Approval/Supervision of EDD/ODD/KYC.                                                                    Maintenance of Administrative and Financial discipline.
Management/Recording of Asset Inventory (F&F, stationery etc.).                                Service Management- Disposal of Customer complaints, ensure that Key service targets are met.

Implementation of services standard e.g. attends the phone within 3 rings and handing over checkbook in envelop et
Approval of Activation of Dormant/Unclaimed A/Cs.                                                        
Maintenance of Branch Document/Key/Test Key Registers.                                            
Monitoring of Accrual/payment of profit/ M-up and deduction of WHT.                               
Arranging Approval of Cancellation and issuance of duplicate instruments.               
Approval to pay ATM Claims and payments from deceased A/Cs.                                                                                
People Management- Coaching, training of ops staff. Foster teamwork between sales and operation.
Risk Management- Ensure efficiency and correctness to obviate the chances of fraud.      
Indirectly responsible for the effective performance of jobs pertaining to branch staff.                       
Ensure proper maintenance of the inward/outward mail process.
Ensure Branch Security arrangement e.g. smoke detector, metal detector working, fire extinguisher, security /Burglar alarm, sos connection etc…
Implementation of staff dress code.
Nonsharing of IDs by the staff members and non-authentication of the transaction by calling the transaction numbers.
Checking of HO Reconciliation statement.
Maintenance of root password.
Maintenance of Heavy Transaction report
Zakat deductions, CZ- 50 maintenance and register maintenance etc.
Accurate profit provision accrual.

Working as branch manager operations. Major responsibilities  as below.
all the operations of the branch
complying bank internal/SBP policies.
To achieve all assigned KPIs targets
To market new relationships and ensure the budgeted run rate of account opening is achieved.
To maintain a close liaison with the clients, make personal calls to them and ensure to build sustainable business relationships.
To supervise the branch’s staff, review their performance and support them in achieving their personal targets.
Provide leadership to the operation at the branch level.

·         Account Opening
·         Deposit Mobilization
·         Clearing
·         Remittance
·         Home Remittance
·         ATM

·         Worked as Coordinator with figure head of the region and to ensure that Region achieves its budgetary targets in all key result areas.
·         Assisting Branch Manager in finalization of Business & Profit Targets.
·         Ensuring that growth of deposit is in line with budgeted deposit mix.
·         Making dedicated efforts that the budget of CASA is not only achieved but is handsomely exceeded.
·         Supervising the marketing team including the branches business development officers, reviewing their performance and supporting them in achieving their personal targets.
·         Reviewing the weekly/ monthly performance of the branches against the budgetary targets.
 
§  Preparation and analysis of credit proposals as per SBP Prudential Regulations as well as Credit Policy & Procedural Manual of the Bank.
§  Monitoring of credit facilities i.e. Fresh Limits/ Renewals/ Enhancements/ Amendments.
§  Structuring of Limits and Facilities as per Obligor’s requirements.
§  Monitoring of SME’s & Personal Loans.
§  Maintaining an information link between the disbursing unit and various controlling units.
§  Rigorous follow up of watch list account, stuck up Loans/ Non Performing Loans
·         Effective follow-up for recovery of all due and overdue commitments.
·         Post disbursement monitoring of the finance facilities.

Worked as Customer service officer at TELENOR PAKISTAN (PVT) LIMITED  at Region office peshawar.