• Roll out timely product updates for transparency
• Define Project Vision and Execute User Stories in JIRA for superior customer experience
• Ensure Product/ Feature stability after regular deployments (Smoke Testing)
• Add tickets in Product Backlog for Backlog Refinement
• Prioritize tickets for Sprint Planning and provide scope of ticket.
• Create designs with UI/UX team for new product/ usability enhancement
• Coordinate with Finance, Marketing, Operations and assess their suggestions for product improvements

• Work independently with suppliers, marketing, IT, finance, legal, operations, customer service
• Assist in the development of strategies and prioritize initiatives based on management’s directives
• Responsible to thoroughly understand and communicate projects objectives to appropriate team members, coordinating and facilitating delivery of those objectives
• Ensure day to day operations are running smoothly
• Track progress and review project tasks to make sure deadlines are met
• Assess issues and suggest solutions to improve productivity while ensuring quality and customer satisfaction
• Proactively communicate project status, issues & risks to management
• Resolve day to day issues with vendors / clients and ensure smooth operations of assigned projects
• Coordinate with related departments for issues
• Managing people and expectations of management

• Providing Support to the Supply Chain Commercial team on the progress of targeted accounts. Update on weekly basis and disburse to all members.
• Keep a close follow-up about the receivables and push regional team and account management team to recover the same.
• Compiling complete data with regard to all the activities of Supply Chain Commercial Team.
• Understanding & analyzing customer need via RFQs and draft an effective solution and project costing.
• Preparing proposal and presentation in response to customers requirements.
• Once finalized, prepare detail requirement for Operations and Accounts.
• Follow-up of customers to whom the proposals are submitted or are our prime prospects.
• Review and negotiate contracts with customers with the support of legal council
• Reviewing and managing the agreements finalization requirements and maintaining the records including contract expiry.
• Record Keeping and maintaining departments data including customer data base.
• Preparing response of the tenders for Warehousing and Contract Logistics

 Daily Monitoring and Reporting of Network Performance, creating dashboards
 Identify problems related to various Logistics Portals based on historical data
 Maintain and Update SOPs as per business requirement
 Analyze various Logistic products (PMS, LMS, CMS, KPI), based on current trends
 Coordinate tasks with the network as per Director Operations - Logistics requirement
 Need based tasks based on upcoming projects

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