Summary

Seeking a career-oriented position in a reputed dynamic organization for the challenging tasks, enhancing the professional knowledge to deal the challenging problems and show commitment to growth and development of the organization.

Projects

Lakson Group Of Companies
Orient Electronics (Pvt.) Ltd.

Experience

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Sales Supervisor
Stormfiber ( Power By Cybernet )
Nov 2024 - Present | Lahore, Pakistan


Leading the sales team
Ensuring sales targets
Preparing sales reports
Attending sales meetings
Training and developing sales staff
Developing sales strategies
Analyzing sales statistics
Monitoring sales performance
Resolving customer complaints
Providing assistance to staff

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Sr Direct Sales Executive
Stormfiber (Power by CyberNet)
Oct 2023 - Present | Lahore, Pakistan


Contributes to team effort by accomplishing related results as needed.
Maintains quality service by establishing and enforcing organization standards.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains relationships with clients by providing support, information, and guidance researching and recommending new opportunities.
Maintains relationships with clients by providing support, information, and guidance researching and recommending new opportunities recommending profit and service improvements.

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Direct Sales Executive
Stormfiber (Power by CyberNet)
Feb 2020 - Oct 2023 | Lahore, Pakistan


Contributes to team effort by accomplishing related results as needed.
Maintains quality service by establishing and enforcing organization standards.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains relationships with clients by providing support, information, and guidance researching and recommending new opportunities.
Maintains relationships with clients by providing support, information, and guidance researching and recommending new opportunities recommending profit and service improvements.

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Executive Assistant To GM
Orient Electronic (Pvt) Ltd.
Nov 2017 - Feb 2020 | Lahore, Pakistan

1. Answering phones or taking messages.2.Using various software, including MS Word, Excel, AUTO CAD software. 3. Making travel arrangements for executives.4. Issue And Received Quotations

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Customer Relationship Representation
Pakistan Telecommunication Limited
May 2016 - Nov 2017 | Lahore, Pakistan


Strong phone contact handling skills and active listening.
Customer orientation and able to handle large volume of calls.
Excellent communication skills.
Ability to multi-task, prioritize and manage time effectively.
Hand-on knowledge of Office tools like Excel, word etc.
Resolve Customer complaints via phone,(Complaint Helpline 1218).
Greet customers warmly and ascertain problem or reason for calling.

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Sales Executive
wi-tribe Pakistan Limited
Jun 2016 - Oct 2016 | Lahore, Pakistan

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Customer Relation Office
Abacus Consulting
Feb 2015 - Jun 2016 | Lahore, Pakistan


Customer interactions
Building relationships
Improving customer experience
Managing customer accounts
Training staff
Developing policies
Collaborating with other departments
Staying up to date

Education

University of the Punjab
Bachelors, Bachelors in Commerce, Bachelors in Commerce‎
Commerce
Grade C
2014
BISE
Intermediate/A-Level, Intermediate in Commerce, I.Com‎
Accounting, Advance Accounting, Commerce
Grade C+
2012
BISE
Matriculation/O-Level, Matric in Science, Matriculation‎
Physics, Chemistry, Biology
Grade C+
2009

Skills

Beginner Admin Tasks Management
Beginner Analytic Thinking
Beginner Building Codes & Regulations
Beginner Business Growth Strategies
Beginner Client Dealing
Beginner Compliance Reporting
Beginner Convincing Skills
Beginner Coordination Skillss
Beginner Corel DRAW
Intermediate CRM Command
Beginner Customer Acquisition Skills
Beginner Customer Analysis
Beginner Customer Satisfaction Management
Beginner Delivery Riding
Beginner Documents Maintenance Skills
Beginner End to End Sales
Beginner Front Office Support
Beginner Google Spreadsheets Knowledge
Beginner Growth Analysis
Beginner Handling Assignments
Intermediate IT support information
Beginner Market Knowledge
Beginner Marketing Strategies
Beginner MS Excel
Beginner Negotiation Skills
Beginner Order Tracking
Beginner Outstanding Time Management
Beginner PDF
Beginner Persuasion Customer
Beginner Record Keeping
Beginner Relationship Management
Beginner Sales
Beginner Sales Operations
Beginner Sales Strategies
Beginner Scale Management
Beginner Staff Manegment
Intermediate Support Console
Beginner Target Generation
Beginner Time Management 
Beginner Traffic Signs Knowledge
Beginner Travels Knowledge
Beginner المبيعات الاستراتيجية
Beginner تمثيل رعاية العملاء

Languages

Intermediate Punjabi
Intermediate Urdu