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Experience
Office Manager and IT Administrator
IT Administrator: Adam Smith International
• Managed Endpoint Security to ensure secure and compliant end point devices.
• Oversaw MS Talent Security Profile management.
• Handled account commissioning and decommissioning, domain registration, and license management in the 365 Admin Centre.
• Managed the Microsoft Compliance Centre, achieving good scores by implementing necessary changes.
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• Conducted device management, implemented compliance policies, conditional access, and apps management in Azure AD/Intune.
• Administered Checkpoint Antivirus/Antimalware management.
• Assisted with beginner level management in Dynamics.
• Implemented network management using Meraki.
• Conducted IT Asset Management using Threat Aware.
• Led the initiation of phishing campaigns for security awareness purposes.
• Drafted IT policies to ensure compliance and security.
• Conducted staff trainings on IT and Information Security.
• Resolved day-to-day IT tickets through the helpdesk using remote sessions and calls.
• Accomplished additional tasks assigned through Azure Boards.
Assistant Office Manager
