Summary


A result-oriented and highly driven professional with over 9 years of cross-functional experience in Marketing, Communication, and Sales - combined with strong management and interpersonal skills.


Capable of leading small and large teams as well as working as an individual team player. A strategic thinker, bearing commercial acumen and having the ability to solve operational complexities.


Experience

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Relationship Manager Corporate Sales
ZONG
Apr 2019 - Present | Peshawar, Pakistan


- Establish, maintain, and develop the company\'s presence in the corporate sector to generate new business, while retaining the existing corporate clients by providing exclusive customer service to gain customer satisfaction.
- Seeking new business ventures; identifying competitive edge and developing customized solutions for Corporate and Government Sector
- Generating more sales from the existing clients by ensuring top quality service
- Exploring and driving new growth venues through an existing client base
- Formulating new strategies for customer retention and prevention of churn to other competitors; by taking necessary action to resolve any issues that may cause customer dissatisfaction

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Business Manager
Paradise Electronics
Jul 2017 - Apr 2019 | Peshawar, Pakistan


- Managing a variety of marketing campaigns and day to day relations with relevant vendors and agencies, including; identifying, addressing and resolving operational issues
- Managing B2B accounts, and frequent visits to key retailers for business development
- Responsible for the development and execution of marketing campaigns to promote the profile of the business and its services
- Measuring, analysing and reporting on the performance of all marketing campaigns to improve ROI, alongside devising new ways to market products
- Ensuring cost efficiency in budget administration and sales planning
- Supporting OOH campaigns, brand activation, and sponsorships in the Peshawar region
- Supervision of Sony, Samsung, and Panasonic home products distribution channel and trade marketing for smooth day-to-day activities in the region
- Presentation of the quarterly trade plan at Sales Conferences

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Marketing Operations Executive
Synergy Technologies
Mar 2016 - Jun 2017 | Lahore, Pakistan


- Developed SOPs for marketing operations and sales promotion activities
- Generated social media content periodically with regards to visibility, placement, and promotion
- Advised and generated all communication-related content
- Complete planning, execution, and reporting of all magazine clippings as well as electronic media content to ensure the quality standard of all publications 
- Created and formulated local marketing strategies for new products and brand promotion
- Worked with vendors and creative agencies for the preparation of PR materials and publications
- Managed all ATL, BTL, TTL marketing and improved ROI alongside devising new channels to market products
- Developed a complete marketing and communication strategy for Bang & Olufsen.
- Bridged with principals and suppliers to incorporate global marketing plans of different brands
- Managed product and institutional marketing as well as branding of more than 20 brands in Pakistan; including Bang & Olufsen, Lutron, and Bowers & Wilkins.

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Communication Specialist
Blimp Digital Marketing & PR
Feb 2015 - Mar 2016 | Peshawar, Pakistan


- Defined and designed communication objectives in line with other project objectives
- Managed brand identity to ensure it is accurately represented in all promotional materials
- Provided communication and social media training and consultancy to the partners and clients when required
- Implementing and evaluated operational communication, community engagement, promotion, public communication, digital communication, and information analysis/environment scanning
- Supervised the communication and marketing budget
- Managing all communications materials, including social media updates, promotional and marketing materials, newsletter, photo galleries, videos and conference programs to ensure an accurate representation

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Sales Supervisor
Primark
Jul 2013 - Jan 2015 | Tyne and Wear, United Kingdom

- Ensured effective implementation and execution of sales plans and marketing activities by leading a team of 14 employees
- Formulated plans for product placement, presentation and promotion of Retail Products including FMCG
- Analysed business trends and monitored KPIs to report and recommend a plan for product placement and clearance
- Forecasted future sales figures for project planning and new products
- Worked with management to increase footfall by organising instore events
- Steered employee trainings
- Organised engagement programs for team building and motivation of employees
- Managed and looked after product ordering and stock upkeep

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Assistant Property Manager
De Vere Slaley Hall
Jun 2011 - Jul 2013 | Northumberland, United Kingdom

- Project forecasting for budget management and risk evaluation
- Planned and implemented promotional activities and campaigns
- Budgeting for discount offers and promotions
- Negotiated contracts with builders and event planners
- Ensured smooth operations by covering various roles in connection with property and holiday letting

Education

University of Northumbria
Masters, MSc, MSc Global Business Management‎
Marketing (Brand Management, Consumer Behavior), International Business, Strategic Business Management
2014
University of Northumbria at Newcastle
Bachelors, Bachelors in Business Administration, BA (Hons) Mass Communication and Business‎
Marketing and Brand Management, Mass Communication, International Business
2011

Skills

Expert Bio Surgery
Expert Brand Management
Expert Brand Performance Management
Expert British Accents
Expert Business Development Process
Expert Cloud, Server
Expert Commercial Business Command
Intermediate Concept Planning
Expert Corporate Image Management
Intermediate Designing Software Command
Expert Digital Communication Strategies
Expert Executive Presentation Skills
Expert Great Motivator
Expert Handling Assignments
Expert Influential Communicator
Expert Intercultural Sensitivity
Expert Knowledge of ICT Technologies
Expert Leading Diverse Teams
Expert Managing Large Teams =
Expert Marketing Management
Expert Media Production Management
Expert RESTful APIs
Expert Team Motivation
Expert Unreal and Blender

Languages

Expert English
Expert Urdu
Expert Pashto