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Summary
Jul 2016 - April 2017
Network Assistant engineering
Interactive Group Of Companies
Islamabad, Pakistan
Assistant Engineer (Data Center)
VLAN’s troubleshoot & handling.
Datacenter environment monitoring
Network Monitoring and problem identification.
Responsible for supporting end users in the use of various software programs and hardware platforms
Solve problems on Windows with equal proficiency.
Monitoring and troubleshooting support of IP devices such as VOIP phones, printers etc.
Timely & proper escalations as per SOP
OTRS ticketing system management.
Knowledge of Microsoft Dynamics.
Projects
Experience
Network Assistant engineering(Assistant Engineer (Data Center))
VLAN’s troubleshoot & handling.
Datacenter environment monitoring
Network Monitoring and problem identification.
Responsible for supporting end users in the use of various software programs and hardware platforms
Solve problems on Windows with equal proficiency.
Monitoring and troubleshooting support of IP devices such as VOIP phones, printers etc.
Timely & proper escalations as per SOP
OTRS ticketing system management.
Knowledge of Microsoft Dynamics.
