Summary

  • Experienced Administrative Specialist with a demonstrated history of working in the facilities services industry. Skilled in Customer Acquisition, Customer Relationship Management (CRM), Contact Centers, and Management. Strong project management professional with a Bachelor of Business Administration (BBA).

Experience

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Assistant Manager Operations
Zephyr Waste Solutions
Aug 2020 - Jan 2022 | Karachi, Pakistan

Key Accounts ManagedENI Oil & Gas, Engro Polymer & Chemicals Ltd, Gerry's  Dnata (Karachi, Lahore, Islamabad, Peshawar, Quetta, Multan), Aga Khan University Hospital, Engro Fertilizers Ltd, Pak Suzuki Motors.Responsibilities1. Performing administrative tasks, such as making travel arrangements, answering phones, scheduling meetings.2. Coordination with clients for regular collection activities and record keeping for the audits   Arranging with the onboarding of new employees and orientation on company policies and procedures.3. Assisting with project management by creating assignments, tracking progress, and resolving issues.  Managing internal and external stakeholder relations.  Managing budgets and preparing financial reports for senior management.4. Planning and organizing conferences, events, staff training, and employee engagement activities.5. Contracts management for the running projects.

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Admin Coordinator
Envirogreen Trainings And Consulting
Feb 2018 - Aug 2020 | Karachi, Pakistan

1. Marketing training programmes within the target industries.2. Develop and enhance training, and learning material for training programs.3. Support on site consultant with their regular auditing requirements.4. Data management and report writing for the site inspection reports.5. Coordination with clients for the audit activities and effective project management.6. Assisting Business Development team with Proposal Writing, solution development, and other administrative requirements.

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Administrative Assistant
Zephyr Waste Solutions
Mar 2016 - Jan 2018 | Karachi, Pakistan

1. Handling incoming calls and other communications.2. Document controlling and recording the files and archives properly.3. Be key contact for client liaison, and within company  4. To deal with any incidents or complaints speedily and effectively within company procedures.5. Support the Operations Team with general admin tasks  Update operational documents as and when required.

Education

Sindh Madressatul Islam University
Bachelors, Bachelors in Business Administration, ‎
Business Administration
CGPA /0
2020

Skills

Intermediate Analytical Skills
Beginner Banking Knowledge
Expert Contact Management
Intermediate Cross Cultural Communication Skills
Expert Customer Relationship
Intermediate Field Task Management
Expert HFO Operations Handling
Expert Managing Key Accounts
Expert Office Administration
Expert Problem Solving Skills
Expert Relations Management Skills
Expert Team Management
Expert Teamwork Skills

Languages

Intermediate English

Khurram Contacts

Sanaullah Bahalkani
Health and Neutration Development Society (HANDS)