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Summary
I would like to work enthusiastically in a dynamic organization to excel in the field with hard work, perseverance and dedication. I am completing MBA from Iqra University in Supply Chain (Enrolled in Thesis) and willing to do Bi-majors in Marketing.
Experience
Client Associate - Solitaire Wealth Management
Interact with client through telephone, email and in-person meetings.
Resolve client inquiries and complaints and determine priority issues.
Establish as main contact for recognized clients.
Assist clients for producing account opening documents and open client account.
Update and maintain accounts.
Develop relations with present and prospective clients.
Establish and maintain files to meet firms regulatory requirements.
Update client information, setup accounts for new and establish clients on appropriate systems and complete all relate internal documentation.
Perform administrative and clerical duties as necessary branch related.
Client Center Executive
- Handling customer queries with complete product knowledge.
- System handling with 17 different softwares at a time (including oracle and linux open systems).
- Initiating requests for numerous tasks (for example for pay order, bank statements, sms banking etc.).
- Generating potential leads for all products.
- Multiple task handling
- Generating sales for different promotional offers.
Customer Care Executive
- Supervise customer services and respond to customer inquiries.
- Manage the filing, storage and security of documents.
- Respond to inquiries.
- supervise and coordinate activities of staffs and coordinate activities of staff.
