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Summary
Born in District Sialkot of Punjab, Pakistan. Coming to my education, I've completed B.Sc. Telecommunication Engineering from Islamia University Bahawalpur (IUB), Pakistan.
Regarding my Technical working, I worked for 6 weeks as an internee in Transmission and Switching Department in Pakistan Telecommunication Company Ltd (PTCL), Site Exchange Paris road Sialkot.I have sound knowledge about Maintenance and Troubleshooting of Optical Network Units (ONU’s & MSAG).
Also, concerning my professional working, I worked as a Network Support Engineer at Fizantel (http://www.fizantel.com/) in NOC (Network Operation Center) Department. I’ve grasp on LAN Networking, Installation & Troubleshooting, Computer Hardware and Software System. Also having knowledge about VOIP, local area and wide area communication. Currently, I am working as Quality Assurance Manager in HB-Meditech, Sialkot.
Experience
Quality Assurance Manager
Drafting, finalizing & managing documentation of Quality Assurance department.
Implementation of SOP's according to the ISO standards (9001:2015 & 13485:2016) and current pandemic situation of COVID-19.
Conducting the Internal Audit to make sure the quality standards.
Implementation of new process in production to meet the ISO standards.
Handling the customer’s complaints.
Implementation of HSE policy to manage the Fire Safety SOP’s.
Trainee Engineer
Worked as a Trainee Engineer in Procurement & Contract Administration (P&CA), Section at National Highway Authority, Head Quarter, Islamabad.
Preparation of Pre-Qualification Documents.
Evaluation of Pre-Qualification Documents.
Preparation of Request for Proposals (RFP’s)/Bidding Documents.
Coordinating and Conducting the meeting for Technical & Financial opening of Proposals/Bids.
Bid Evaluation (Technical & Financial).
Preparation of Bid Evaluation Report.
Preparation of Contract Documents.
Trainee Engineer
Three (03) months worked as Trainee Engineer in Transmission and Switching Department in PTCL, Site Exchange Paris Road, Sialkot.
Working on ZTE, ALCATEL & HUAWEI (MSAG’s & MSAN’s)
Configuration of Access Services (HSI, IPTV, VOD).
Handled Trouble Tickets with the help of Oracle CRM.
To monitor ALCATEL & ZTE Network Management System Client.
Maintenance and Troubleshooting of Optical Network Units (ONU’s).
Installing equipment on different sites.
Tracking alarms on different sites and ONU’s.
Network Support Engineer
One & half year (1.5) worked as a Network Support Engineer in NOC Department of Fizan Telecom Limited, Kuwait based multinational company with back office in Sialkot.
Maintenance and Troubleshooting at Network Operation Center (NOC) for prompt recovery of faults in network, performance problems and outages for VoIP (Voice over Internet Protocol) service on XIPX as well as VOS.
Monitoring of Traffic Profile and Call Statistics for Wholesale as well as Retail Clients.
Observing the superiority of Dialers (Yummy, Mosip and I-tel) Connectivity and Performance.
Testing of Vendor’s routes to check the Performance and CLI verification by testing tool named as I-Test.
Remotely managed the SoftSwitches & VoipSwitch that are Premises in US.
