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Summary
Results-driven professional with a track record of achieving success. Seeking a challenging role to leverage my skills and experience towards the growth and success of a dynamic organization. Confident in my ability to contribute to your organization's objectives and make a meaningful impact.
Projects
Experience
IT SUPPORT OFFICER
Installing and Configuring Various Operating System, applications and softwares.
Meeting with users to determine quality of service and Identifying user needs
Administer organization’s website and manage domain hosting.
Support users with day to day technical issues.
Upgrading, hardware installation and troubleshooting.
Preparing Live Update Schedule and monitoring Virus Protection periodically.
Preparing security presentations & taking backup of all-important security data.
Assisted in development of training modules and programs.
Training users on software and equipment usage.
Handling Domain , Desktop Support and remote Support.
Communication Officer
Support in maintaining network switches and keep them operational
Backing up and restoring data, as well as maintaining system backups.
Ensuring system updates are installed and kept up to date.
Identifying and resolving network issues.
Documenting system configurations and changes.
Providing technical support to end-users.
Preparation of relevant reports and documents for senior managers.
Ensuring system updates are installed and kept up to date.
Assembling of new computers and install Operating System according to required software.
Troubleshoot system and network problems and diagnose/solve hardware/software faults.
