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Summary
Initiated market research studies and analyzed findings to understand customer and market opportunities.
Planned advertising, including which media to advertise in, such as radio, print, online media, and billboards.
Acted as a liaison between product and business development.
Built exclusive private client base by participating in state travel fairs.
Worked with sponsors and investors; assisted CEO in business meetings.
Built a successful and efficient content production team.
Experience
Call Center Supervisor
• Handling home delivery software.
• Directly interaction with customers through UAN number to monitor performance.
• Handling logistics and movement of delivery staff.
• Customer services and issue resolving.
• Managing data of customers.
• Preparing daily orders list according to customers.
• Managing daily reports about customers.
• Taking feedback from customers.
