Summary

I have a clear, logical mind with a practical approach to solve Information Technology Challenges. Can work well independently and in team environment as well. To put all my abilities and skills to the best possible use in field of Information Technology. I keenly look forward to the dynamic and challenging job options, which would offer me ample opportunities to experience life in myriad forms and to evolve as a goal-oriented person. Seeking better opportunities in field of Information Technology to enhance my interest in my respective field.br /
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Experience with:br /
Installing, configuring and managing Microsoft Windows Server 2008/ 2012/ 2016 br /
Configuring Active Directory, Policy Management, File Server, DHCP, Active Directory Sites and Services, Server Backups, Active Directory Disaster Recoverybr /
Designing, Installing, Managing and Troubleshooting Local Area Network (LAN) and Wide Area Network (WAN)br /
Working on virtualization platforms i.e. Hyper-V and VMware.br /
Sonicwall Firewalls,br /
Veeam Backup Solutions,br /
FreshDesk ticketing portal,br /
Wrike Management portal,br /
DVR's Management and Configuration,br /
IT Glue documentation and configuration,br /
VOIP phone Configurations and Installation,br /
Synology Firewalls,br /
Synology NAS Devices,br /
Seagate NAS Drives,br /
Assessing Network and Server Vulnerabilitiesbr /
Penetration Testing and Vulnerability assessmentsbr /
Deploying Firewalls (Hardware and software based, i.e Untangle)br /
Sound knowledge of Access control lists.br /
Installing and maintaining Network Hardware and Softwarebr /
Configure Windows Servers for remote managementbr /
Database basic concepts.br /
Installation, setup & configuration of various Operating systems

Experience

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Technical Support Specialist
Virtury
Jan 2021 - Present | Islamabad, Pakistan

Creating clouds. Managing clouds.Providing Support to Clients around the globe.

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Technical Support Engineer
ID-WARE PAKISTAN SMC PRIVATE LIMITED
Dec 2019 - Nov 2020 | Islamabad, Pakistan

Working with Europe based clients to deploy our Products and provide Technical Support.

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Sr. Network/System Administrator
Base Camp Data Solutions
Jun 2018 - Dec 2019 | Islamabad, Pakistan

Worked as an IT team lead, managing a team of talented people to work with US clients for IT Support.

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IT Executive
Eservmd
Oct 2017 - Jul 2018 | Islamabad, Pakistan

Education

Tranchulas (GCHQ, IISP)
Certification, Certified Penetration Testing Professional‎
System Penetration
Completed
2018
COMSATS Institute of Information Technology
Bachelors, BCS/BS, ‎
Information Security and Network Administration
CGPA 3.1/4
2016
Corvit traning
Short Course, Cisco Network Security‎
ACLs, firewall
Completed
2016

Skills

Expert Active Directory
Expert Analytical Skills
Expert Backup Restore
Expert Core & Access Network
Intermediate Device Configuration
Expert Diagnostics
Intermediate DNS Firewall
Expert DNS Server
Intermediate Fast Learner
Intermediate First Level IT Support
Intermediate Hacking
Intermediate Hyper-V
Beginner information
Intermediate Information Gathering
Beginner Information Security
Beginner INFORMATION SECURITY ANALYST
Intermediate IT Glue
Intermediate Linux System
Intermediate Microsoft Server Platforms
Beginner Microsoft Server Support
Intermediate Microsoft Servers
Intermediate Network Security Implementation
Intermediate Networks Knowledge
Intermediate Nmap
Intermediate Remote Administration
Intermediate Routing & Switching
Intermediate Server Management
Intermediate Untangle
Intermediate vm-ware
Intermediate VMware Workstation
Expert VoIP
Intermediate Wireshark 
Expert تقييم المناهج الدراسية

Languages

Expert English

Muhammad Contacts

Abdul Rasheed
eServMD (Pvt) Ltd – Islamabad