Supervising the marketing team’s daily routine tasks.
Supervising the M-Tag corporate accounts.
Ensuring the delivery of registered M-Tags to the client’s premises and reporting.
Providing necessary information to the client companies regarding motorways operations and facilities.
Handling the complaints and/or any other issues.
Facilitating the daily shift closing procedure.
Collecting the daily IT reports and sending to the concerned authorities.
Preparing month-end reports and present to the authorities.
Ensuring the availability of necessary office supplies and equipment.
Coordinating with the authorities for any issues/office requirements or improvements.
Handling of day to day Administrative tasks of head office and the area offices,
supervision of support staff, ensuring that company policies, procedures & SOP's are being observed and followed
Identify needs & gaps to bring any changes to improve the procedures/systems.
Ensuring quality HR services to staff & clients in collaboration with senior management, area office admins and HR coordinators at client company's premises through visits and distant support & assuring follow-ups to maintain service quality standards.
Collaborating with senior management to prepare budgets, updating & developing company policies & procedures, SOP's and Process workflow models, their implementation and ensuring that employees are well informed of the policies, SOP's and procedures.
Recruitment & selection of contractual employees against set criteria and/or as per clients requirements.
Completing all joining formalities, preparing & issuing mandatory employment related documents (i.e. Appointment/Confirmation letters, Bank Account Opening Letters, employee cards),
Facilitating new employee's on-boarding procedures, Orientations/induction & Mentoring of new staff.
Updating & maintaining personnel record files, ensuring their confidentiality & the expedite retrieval.
Ensuring data entry into various HR related database systems (i.e. HRIS, EOBI online facilitation system, health insurance, Social Security & Gratuity databases).
Updating Man Power lists, resource deployment model, process exiting employee clearances & maintaining records.
Monitoring employee turnover & preparing employee turnover (ETO) reports on monthly basis.
Payroll Administration, Overtime, Bonus & Increments, Absence & Leave Records.
Employee claims processing etc.
Procurement of supplies, equipment and/or services for head office and area offices, Keeping records, distribution of supplies to head office & area offices on monthly basis.
Fleet operation handling.
Administration of day-to-day operations of the hospital and clinic.
ensuring coordination among departments that they function as one unit.
Ensuring that medical facilities run efficiently & in compliance with the hospital policies & government regulations to deliver quality health services.
Establish & administer SOPs’ & ensuring that they are uniformly understood & followed.
Scheduling appointments & patients for various procedures, processing invoices & insurance forms and preparing reports.
Personnel records management. Organizing medical records & histories, manage filing, storage and ensuring security of documents.
Staff attendance, leave records & payroll administration.
Dealing with personnel issues and the hiring of personnel when required.
A two month’s rotational internship was done at Pakistan Tobacco Company Limited, Akora Khattak Factory.
During internship period, a project was assigned by the HR dept, where verification & development of company’s’ ex-employees database was required; The project was completed & handed over to HR department in due course of time.