Summary

To seek the customer services skills.

Experience

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Assistant Operations Manager
Carzlane Inc USA
Jul 2021 - Present | Islamabad, Pakistan

Working remotely for a US based company. Doing RnD for new carsManaging inventoryUploading new cars details on websiteManaging Sold cars inventory and payments

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Sr. Officer - Customer Services
Al Meezan Investment Management Ltd
Oct 2017 - Jul 2021 | Islamabad, Pakistan

AMIM Is the largest AMC of Pakistan. I am working as customer services officer. My JD covers all customer related queries, reporting (new accounts, conversions, investments and redemption), IT, ADMIN and front desk. I am north regional (Islamabad, Rawalpindi, Peshawar , Abbotabad, Swat and Jhelum) customer services officer. Here core software I am using is T24 and ReST.

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Data Entry Operator
Medina Dairies Uk Ltd
Jun 2017 - Sep 2017 | Islamabad, Pakistan

Medina Dairy is an UK based company. They are producing and supplying all dairy products in UK. I was working as a data entry operator where I was I was using SAP and was apart of accounts department.

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VX Supervisor
inductin
Nov 2016 - Apr 2017 | Islamabad, Pakistan

At inductin I had very diverse JD. Including marketing, admin and sales.

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Assistant Conceirge
360 Technologies (Pvt) Ltd.
Sep 2015 - Oct 2016 | Islamabad, Pakistan

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Customer Services Representative
Callflow
Jun 2013 - Oct 2013 | Islamabad, Pakistan

Education

Institute Of Financial Markets Of Pakistan
Certification, MFDC‎
mutual funds
Completed
2018
National University of Modern Language (NUML)
Bachelors, Bachelors in Business Administration, BBA‎
Marketing (Brand Management, Consumer Behavior), Marketing Management, Advertising and Communication Management
CGPA 3.6/4
2017

Skills

Intermediate Accounting+
Intermediate Administrative Management 
Intermediate Branch Administration Skills
Expert Client Relations Management
Expert Client Relationship Management
Expert Communication Skills
Expert Computer Proficient
Intermediate Concept of Operations
Intermediate CRM Command
Intermediate Cross-functional Coordination
Expert Customer Service
Expert Customer Service Training
Intermediate Data Comparison
Expert Data Management
Beginner Dependability
Expert Excellence Standard
Intermediate Financial Operations Handling
Expert Fluent in English
Expert Google Spreadsheets Knowledge
Expert Google Docs Knowledge
Expert Handling Assignments
Intermediate Interpersonal Leadership
Intermediate Keyword Analysis
Intermediate Knowledge of Spreadsheets
Expert Legal Affairs Management
Intermediate LMP
Intermediate Microsoft Excel
Intermediate Ms Office
Expert Operations Tasks Management
Intermediate Outstanding Time Management
Expert People Management
Expert Persuasion Customer
Expert Problem Solving Skills
Expert Quality Control Cutting
Expert Reporting Skills
Expert Special Effects
Intermediate Technical Competence
Intermediate Tecnical Skills
Intermediate Typing Speed
Expert عمليات خدمة العملاء

Languages

Intermediate Punjabi
Expert English
Intermediate Urdu