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Experience
IT Support Engineer
IT Support Enginner
• Troubleshooting and Solving System, Network, Software and Operating system issues.
• Installation of Servers 2012, 2016, Server roles and feature.
• Implementation of GPO.
• Configuration Of all network devices (Router Switches).
• Configuration of ERP, Printer, Software on new Computer for new users.
• Configuration of Clients VPNs
• Configuration of IP Phones.
• IT Inventory Management.
• Hardware Replacment.
• Datacenter Revamping.
• Manage Antivirus (Sophos XDR, EDR) and implement new security and web policies.
• Manage virtual envirement based onVMware and vCenter.
• Manage the Domain server
• Manage email exchange hosted on O365
• Manage and configurations on firewall , security policies, policy based routing.
• VPNs Configurations on firewall.
• Manage virtual server replication and backups (Vaeem backup).
• Support to remote offices located in US.
System Support Executive
IT Support Executive
• Troubleshooting and Solving System, Network, Software and Operating system issues.
• Configuration Of all network devices (Router Switches).
• Configuration of ERP, Printer, Software on new Computer for new users.
• IT Inventory Management.
• Hardware Replacment.
• Datacenter Revamping.