Summary

Experience in Administration, Office management, Computer Clerical, Accounts, Staff Supervision and Customer Facilitation. A dynamic, dedicated in business skills with experience and exposure gained through projects. Strong in analytical problem-solving. Possess good leadership and managerial qualities, communication and inter personnel skills.

Experience

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Area Operational Risk Officer
U Microfinance Bank Limited
Jul 2023 - Present | Islamabad, Pakistan

Risk Management and compliance related job.

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Area Operational Risk Officer
U Microfinance Bank Limited
Jul 2023 - Apr 2024 | Islamabad, Pakistan

Risk and Compliance

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Facilitation Officer
PRAL Office, Customs House
Sep 2020 - May 2023 | Sialkot, Pakistan

Support Customs Officers/Officials regarding the operational issue of the both one customs and WeBOC system.Troubleshoot the operational issues of both One Customs and Weboc systems.Provide Support to Importers/Exporters and clearing agents working on the Port, Air port, GPO and Export Processing Zone regarding issues related to customs clearing at any stage.Provide support to traders and clearing agents regarding Pakistan single windows issue. Daily, weekly and monthly reporting to Assistant Collector and Collector of Customs.

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Admin Assistant
Punjab Mobile Health Unit
Feb 2017 - Dec 2018 | Lahore, Pakistan

Responsibilities of Administration, Office Management, Computer Clerical, Accounts, Staff Supervision. Establish procedures to standardise work processes & implement decisions. Investigate and analyse information solve problems and resolve issues using facts, written policies, procedures, or specifications. Assist the District Administer and monitor all the activities of the field operational situations and ensuring that it is operating smoothly and efficiently according to SOP. Petty cash handling, Recordkeeping, Maintaining Patients and Medicines record, Reporting, Maintaining vehicle Log books and Fuel cards, Expense billings, Field monitoring, and Procurement. Prepare monthly visit plan of MHU. Cooperation with audit teams and weekly visits of monitoring teams. Meeting with CEO health/ DC along with District Administrator. Handle all management work.

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Assistant
NBP (National Bank Of Pakistan)
Jul 2015 - Feb 2017 | Mian Walli, Pakistan

Worked in general banking as an outsourced temporary employee. Preparing weekly schedule for the staff and achieved profitability and billing targets. Entering the invoices into the online system. Plans develop and establish policies and objectives of functions in accordance with objectives of the organization. Prepared detailed progress reports.Liaising with the clients to resolve queries and problems.Remove Audit objections and achieve targets (Account openings Agri, Gold,Advance Salary loans).

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Facilitation Officer
PRAL (Pakistan Revenue Automation Ltd)
Jan 2005 - Jun 2015 | Islamabad, Pakistan

Worked as a shift in charge at PRAL office dry port Faisalabad.
Provide online support to importers and exporters and data processing in Pakistan Customs web-based clearance system at Customs house Karachi and Dry port Faisalabad.
Prepare and provide daily and monthly reports to higher authorities./p
pWorked as Facilitation Officer at Inland Revenue’s Epayments Tax collection.
The system at the National Bank of Pakistan.
Creating Pay slip in Fbr's web-based system for taxpayers.
Implemented the FBR,s web-based Epayments system in all NBP branches and trained NBP staff also taxpayers.

Education

University of Sargodha
Masters, Masters in Arts, Political Science‎
Political Science
Grade B
2009
Allama Iqbal Open University (AIOU)
Bachelors, Bachelors in Arts, B.A‎
GENERAL ARTS
Grade B
2007
Govt. Post Graduate College Mianwali Mianwali. BISE Sargodha
Intermediate/A-Level, Faculty of Arts, F.A‎
ARTS
Grade C+
2002
Govt. Central Model School Mianwali. BISE Sargodha
Matriculation/O-Level, Matric in Science, MATRIC‎
SCIENCE
Grade C+
2000

Skills

Expert Accounting
Expert Accounts Receivable Command
Expert Admin Task Planning
Expert Admin Tasks Management
Expert Administration Skills
Expert Administrative Management 
Expert Administrative Meetings Management
Expert Administrative Processes Command
Expert Administrative Skills
Expert Admission Handling
Expert Advance Excel
Expert Aesthetic Procedures Knowledge
Expert Analytical Skills
Expert Appointment Scheduling
Expert Asset Management Skills
Expert Assistance Management
Expert Branch Banking
Expert Branch Operations Management
Expert Budget Management
Intermediate Building Security Management
Expert Call Handling
Expert Cash Flow Management
Expert Cash Handling
Expert Client Dealing
Intermediate Client Relationship Management
Expert Communication and Interpersonal Skills
Expert Commutation Skills
Expert Compliance Management
Expert Computer Proficient
Expert computers skills
Expert Configuring Software
Expert Coordinate Events
Expert Customer Relationship Management
Expert Customer Service
Expert Customer Service Skills
Expert Data Comparison
Expert Database Impact
Intermediate Diploma In Computer Science
Expert Ecellent Communication Skills
Expert Email Correspondence
Expert End to End Sales
Expert ERP Implementation
Expert ERP Software Command
Expert Espresso Making
Expert Event Planner
Expert Excellent Presentation Skills
Expert Executive Calendar Management
Expert Export Consignments Management
Expert Financial Management
Expert Fleet Management

Languages

Expert Urdu
Intermediate English

Jamshaid Contacts

Mansoor Nadir
Ajaib Group