Crop Picture
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Summary
I have total 3 years of experience in the field of Information technology and computer networking including Internships in different deputed company and my work experience is as follows.
▪ Local area (LAN) and Wide area (WAN) Administration.
▪ Microsoft Outlook configuration and trouble spotting skills.
▪ Installation and configurations of Wi-Fi routers as well as access points for deployments.
▪ C-Panel management and diagnose the issue related to C-Panel.
▪ Data backups of company’s employs and configuration backups of server machines.
▪ Printing, scanning installation, sharing, and issue resolving practice.
▪ Technical Support to all users of company.
▪ Computer Systems Installation, Configuration & Upgrading.
▪ System and Network Productivity Improvement.
▪ Server side as well as client side Fault detection and solution providing.
▪ Assigning rights and deploying restrictions for company’s users and clients to implement a
centralized controlled network.
▪ Providing remote technical support to company’s users and employees sitting remotely.
Projects
Experience
Virtual Assistant
The job includes:
- creation of Excel reports.
- upload / download of various content to a server (no tech skills needed).
- keeping track of various tasks and ensuring I have not missed anything.
- basic cropping of pictures.
- misc little tasks to help my day run smoother and faster.
Resident Engineer
▪ Provide technical assistance remotely to the End user.
▪ System check-up, assessment and diagnostics.
▪ Patching, update antivirus, install/uninstall app or s/w as per client requirement
▪ Knowledge on domain, AD. knowledge on networking like LAN, cables and clamping etc.
▪ Hardware installation, testing and troubleshooting Upgrade H/W as per current infrastructure
▪ Installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment.
▪ Ensuring the suitable level of antivirus protection.
▪ Installation and configuration of different network printers, scanners etc.
▪ Configuration and troubleshooting of SAP.
▪ Migration & Upgrading of IT system. (Domain migration and all type software upgrading.
▪ Projector Display Settings and troubleshooting.
▪ Ability to configure and Troubleshoot Cisco layer 2 & Layer 3 devices.
▪ Working on Cisco Router 2516,2811,2921,2951,3925and 3945
▪ Working on Cisco Catalyst 2960, 3560, 3650 and 3750.
▪ Installation and configuration of DHCP,DNS,WDS,VPN, CA
▪ Configuration and troubleshooting of Outlook 2007, 2010, 2013, 2016.
▪ Configuration of Emc tool in Outlook.
▪ Configuration and Troubleshooting of CRM, PCRM, VPN, BNCC.
▪ Deployment of Exchange Server 2013.
▪ Deployment of Lync Server 2013.
Volunteer
Training Resident Engineer
Internship
