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Summary
A highly focused and competitive Zonal Sales & Recovery Manager, with 15+ years of managerial experience in retail, sales, recovery, business development environment. Leading from the front, currently developing and motivating a team of 36+ staff to consistently over-achieve on targets. Excellent communication skills at all levels and experienced in developing customer relationships. Proven general management abilities include recruiting and training staff and monitoring.
Experience
Zonal Manager Sales & Recoveries (Home Appliances & Electronics)
· Achieving the defined area’s targets of Sales & Recoveries.
· Increasing business opportunities through various routes to market
· Setting sales & Recovery targets for individual Area Managers and the team as a whole
· Training of sales staff in order to make overall teams’ performance best
· Personally observe the performance of sales & Recovery team in the field on a regular basis
· Developing sales strategies and setting targets to increase sales
· Monitoring the team's performance and motivating them to reach targets
· Compiling and analyzing sales & recovery figures from ASM, s
· Collecting customer feedback and market research
· Reporting to respective RM, s & CEO on regular basis
· Keeping up to date with products and competitors
Area Manager Sales & Recoveries (Home Appliances & Electronics)
· Maintaining and increasing sales of the company's products
· Achieving the defined branch’s targets of Sales & Recoveries.
· Establishing, maintaining and expanding your customer base.
· Servicing the needs of existing customers
· Increasing business opportunities through various routes to market
· Setting sales & Recovery targets for individual Business Development Officer and the team as a whole
· Training of sales staff in order to make overall teams’ performance best
· Personally observe the performance of sales & Recovery team in the field on a regular basis
· Responsible for monitoring the performance of the sales & Recovery team by establishing a system of reports and communications
· Allocating areas to the Branch Managers.
· Developing sales strategies and setting targets to increase sales
· Monitoring the team's performance and motivating them to reach targets
· Compiling and analyzing sales & recovery figures
· Collecting customer feedback and market research
· Ensuring timely recoveries for the cases by himself or the team members
· Reporting to respective Zonal Manager on regular basis
· Keeping up to date with products and competitors
Area Sales Manager
· RSO management and ensuring their market visits.
· Overall franchise management, their receivable through franchise visits
· Improve visibility at retail level through POS deployment.
· Overall target achievement.
· Achievement of new customer acquisition Sales target on monthly/quarterly/yearly achievement for prepaid & postpaid.
· Market analysis, feedback and improvement in sales channel
· Achievement of scratch Card/E.LOAD targets on monthly/quarterly/yearly basis.
· Increase in retail penetration.
· Stock Management
Sales and Distribution Manager - (FATA)
· Sales Strategy, Design, Planning, Execution.
· Reporting, Analytics & Sales Data
· Mange sales of the designated Area.
· Leading the sales team towards the achievement of targets.
· Daily visit of market and preparation of daily sale activity report.
· Reporting to the high management.
· Motivate the sales team for the achievement of their targets.
· Stock management
