Summary

Qualified by 16+ years' success in Customer Service /leveraged quality/ customer service focus to achieve organizational success/ operational work and Management ; strong leadership skills. Passionate about building lasting client relationships and maximizing quality.Achieved customer service and quality goals, positively impacting business performance. Able to lead, motivate, and train teams---by example---to improve quality, deliver outstanding service, and ensure procedural compliance. Proven problem solving skills.


Experience

Company Logo
Customer service manager
Depilex beauty clinic & institute
Dec 2018 - Present | Lahore, Pakistan

Continue in depilex

Company Logo
customer service manager
HYPERSTAR
Jul 2016 - Dec 2017 | Lahore, Pakistan

Company Logo
PURCHASE MANAGER
Chughtais Lahore Lab
Feb 2009 - Mar 2013 | Lahore, Pakistan

Education

hikc
Bachelors, Bachelors in Arts, B.A‎
Fine Arts
2003

Skills

Expert Client Dealing 
Expert Greeting Visitors
Expert Handling Assignments
Expert Hospitality Management
Intermediate Ms Excel
Expert Organization Skills
Expert Persuasion Customer
Expert Purchase Procurement Knowledge
Expert Quality Control Knitting
Expert Record Keeping

Languages

Intermediate English