Summary

Inbound Experienced

Experience

Company Logo
customer care executive
Ufone PTML
Jan 2006 - Present | Karachi, Pakistan

To answer customers queries and to solve their problems over the phone.
To upsell the products matching the needs of the customers.

Education

University of Karachi
Bachelors, , B.Sc‎
1997

Skills

Expert Flexible For Night And Evening Shifts
Beginner Call Center Management
Expert Client Services
Expert Conservation Awareness
Expert Curriculum Assessments
Expert Cusotmer Support
Expert Customer Acquisition
Expert Customer Interaction Management (CIM)
Intermediate Development Development
Expert Email Etiquette
Intermediate Email List Management
Intermediate Excellent English Communications skills
Expert Excellet Communication Skills
Intermediate Export Management
Expert Fincane Reporting
Expert Fluent in Engslish
Expert Handling Assignments
Expert HR Values
Expert IT Support Responsibilities
Expert Nigotiating, Selling
Intermediate Outbound Calls Handle
Expert Outdoor
Expert Process Operations Handling
Intermediate Pursuing News Stories
Intermediate Quality Control Knitting
Expert Relations Management Skills
Intermediate Telesales
Intermediate TikTok Knowledge
Expert Understanding of IELTS Format
Intermediate Written and Oral Communication Communication
Intermediate اللهجات البريطانية
Intermediate المبيعات عبر الهاتف
Expert عمليات خدمة العملاء

Languages

Expert English