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Summary
To enhance & upgrade my knowledge & skills in the relevant field by practicing it in progressive institution / organization.
Projects
Experience
Confidential
IT Coordinator
Network Monitoring and troubleshooting.
IT related Procurement for Head Office and Branches.
Bio-metric Attendance connectivity on Different Branches.
Network Infrastructure.
Microsoft Windows 7,8,10 and Mac Os troubleshooting and installation.
Desktop PC, Laptop, Printer configuration and troubleshooting.
NVR/IP CCTV Cameras Configuration and Troubleshooting.
VPN (PPTP)
POS System
Desktop Support Engineer
• Windows, Email, Internet, Printing and Network Services of nodes and Systems.
• Configuration, Troubleshooting & Backup of MS Outlook 2007, 2010, 2013, 2016
• Windows 7 Installation & Troubleshoots user account problems.
• Desktop support for users (Windows XP, Vista, Windows 7, Windows 8.1, Windows 10, Mac os)
• Installation of Different Software and Antivirus
• OS Installation, troubleshooting and Support of Desktop Users
• Computer Hardware, Network and Printer Troubleshooting.
• Manages all system back-up and restore point.
• Installation of Operating system, Software’s, Drivers in new / existing PCs & laptops.
• Email and Cpanels Administration.
• Domain Active Directory user and group creation, DNS and error logs administration.
• BloomIP complain and hosting management.
• All wifi Router configuration.
• All internal and Physical Network activity and troubleshooting.
• NF (Network File Sharing), Folder Sharing and local FTP administration.
• Outlook troubleshooting and identifying SMTP errors code.
• NAS (Network Area Storage) RAID monitoring and logs.
• Responsible for help and support any physical activity for server hardware, Internet cabling, IT equipment installation and network connectivity.
• Cabling and Switching, Cable organizing, Tool-Less AIUOS Installation .
COMPUTER SKILLS
Operating Systems Windows Me, XP/VISTA/7/2003/2008 servers
Network Node and Patch cord
Computer Hardware Troubleshooting
