Summary

I have started my career in Automotive field in which i have worked as Technician and also as CSR . I have spent 4years in abroad where i worked with people of different culture and languages .. i have also worked as Assistant Warehouse Incharge

Experience

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Customer Service Representative ( Service Advisor )
Honda Port Qasim ( Honda Authorised Dealer)
Sep 2019 - Present | Karachi, Pakistan

Customer Handling with Queries, Complains & Repair
Generating Estimates And Invoices
Maintaining Office Documentation
Excellent Prelude in Afters-sales Software G-Tech

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Assistant Store Incharge
Bays International
Dec 2017 - Jul 2019 | Karachi, Pakistan

• Managing and maintaining Stocks
• Dispatch orders daily to Distributors all over Pakistan
• Maintaining office documentation
• Take follow up actions in relation to material shortages that affect production
• Data entry, freight deliveries, negatives, and pack away procedures for accurate POS inventory.

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Branch Supervisor & Senior Technician
AJM Kooheji Group (Bridgestone Tyre)
Mar 2011 - Nov 2015 | Sitra, Bahrain

Customers handling, caring and solve queries politely,
Managing and maintaining Stocks ,
checking and adjusting Alignment of vehicle,
satisfy the customers as per demand and expectations,
excellent command in tire fitting ,
experienced in fitting low profile Tire with scratch proof machine,
fully command of Repairing Punctures,
Related to the business daily update to the management,

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Customer Service Representative
Toyota Society Motor
Jun 2008 - Mar 2011 | Karachi, Pakistan

Bringing New Clients ,
Customer Handling,
Describing New Policies & Services to Non-Active Customers,
Maintain Vehicle Jobs,
Pre-Delivery Inspection of New Vehicles,
Maintain Office Documentations,
Controls Environment Of Workshop,
Schedule Maintenance,
General Repair.

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Intern , Service Advisor & Service Technician
Suzuki Riaz Motors (Pak-Suzuki Motor Dealer)
Feb 2006 - Jan 2008 | Karachi, Pakistan

Handling of Queries and Problems in Customers Vehicles,
Checking Of Vehicles Performance through Test Drives,
To Maintain Vehicle Jobs,
To Make Vehicle Job Estimate,
Pre-Delivery Inspection of New Vehicles,
Schedule Maintenance,
Maintain Office Documentation.

Education

St. Patrick Institute of Science and technology
Diploma, Automotive‎
Auto Diesel, Automotive, Physics
Completed
2008
St.Patrick Institute of science & technology
Matriculation/O-Level, Matric in Science, Matriculation (Technical Board )‎
Applied Mechanics and Design, Physics, Chemistry
Grade B
2003

Skills

Expert Strong Technical Background
Expert Accidental Insurance
Expert Aftersales
Expert Analysis of Information
Expert Auto Body Parts Knowledge
Expert Auto Parts Quality
Expert Automobile Repairing Knowledge
Expert Automotive Aftermarket
Expert Automotive Products Knowledge
Expert Automotive Repairing
Expert Branch Support.
Expert Cirrculum Assessment
Expert Conservation Awareness
Expert Control Points Knowledge
Expert Customer Relation Officer
Intermediate Data Analays
Expert Documentation
Expert Handling Assignments
Intermediate Inventory Control
Expert IT Support Responsibilities
Expert Knowledge of Machines and Tools
Expert Machine Program Handling
Expert Maintenance Inspections
Expert Mechanical Inspection
Intermediate Motorcycle Spare Part Sales
Expert MS Excel Dashboards
Expert Operational Tasks Handling
Intermediate Order Fulfillment
Expert Quality Investigation
Expert Quality Metrics
Expert RESTful APIs
Intermediate Retail Automotive
Intermediate RETAILSTORE
Expert Road Skills
Expert Spare parts
Expert Supervision
Intermediate Supply Chain
Intermediate Supplychain
Expert Time Managment
Expert Tires
Expert Traffic Signal Knowledge
Expert Tyre Fitting Expert
Intermediate Warehouse Management
Expert Wheel Alighment
Expert Wheels

Languages

Expert Urdu
Intermediate English
Beginner Arabic

Syed Muhammad Contacts